Getting Started
Your one stop shop for all things for a new member of a community on LaunchPass
Discord Topics
Any subscriber topics related to Discord can be found here
How to Set Up Your Discord AccountWelcome to Discord! 🎮 Whether you're joining a LaunchPass community or just getting started, this guide will help you set up your account quickly and easily.
How to join the Discord community you signed up forWelcome to LaunchPass! 🎉 Joining your Discord community is quick and easy. Follow these steps to get started.
Discord TroubleshootingEncountering issues with your LaunchPass Discord community? This comprehensive guide covers every possible solution to get you connected quickly and easily.
How to Access Your Discord Server on All Your DevicesHaving trouble seeing your Discord server on all your devices? This guide will help you access your community from anywhere, whether you're on your phone, computer, or tablet.
How do I change my Discord user associated with my subscription?Here's how to switch the Discord user associated with your subscription
How to Rejoin a Discord Community After LeavingDid you accidentally leave a Discord community? Here's how to regain access if you have an active subscription.
How to Fix Discord Email Verification & Access IssuesHaving trouble verifying your email or accessing a LaunchPass Discord server? Follow these steps to resolve common issues.
What Happens to My Subscription If I Delete My Discord Account?Wondering how deleting your Discord account affects your LaunchPass subscription? Here's what you need to know.
Telegram Topics
Any subscriber topics related to Telegram can be found here
How to Join the Telegram Community You Signed Up ForWelcome to your new Telegram community! 🎉 Follow these simple steps to access your exclusive content.
How to Set Up Your Telegram AccountWelcome to Telegram! 🚀 This secure, fast, and feature-rich messaging app is perfect for staying connected with communities. Follow this guide to get started in minutes.
Telegram Troubleshooting Guide: Fix Connection & Access IssuesHaving trouble joining or accessing your Telegram community after subscribing through LaunchPass? This comprehensive guide will help you resolve any issues quickly.
Slack Topics
Any Subscriber topics related to Slack can be found here!
How to join the Slack community you signed up forWelcome to LaunchPass! 🎉 Joining your Slack community is quick and easy. Follow these steps to get started.
Customer Portal
Managing your subscription to LaunchPass communities
How to Manage Your LaunchPass SubscriptionsUpdate billing, switch your Discord user, view subscription details and more all within your Customer Portal!
How to Access and Use Your LaunchPass Customer PortalThe LaunchPass Customer Portal is your one-stop destination for managing all your community subscriptions. This guide will show you how to access and navigate the portal with ease.
How to Update Your Billing Information in LaunchPassHere's how to update your billing information in your Customer Portal
How do I cancel my subscription to a Discord or Slack community running on LaunchPass?Simple Steps to Cancel Your Community Subscription
How to Reactivate Your LaunchPass SubscriptionChanged your mind about canceling? This guide will help you reactivate your subscription before it expires.
Subscriber or Member FAQs
Frequently asked questions by members of a community or server that's using LaunchPass
Didn't Receive Your Email Invite? Here's What to DoIf you haven't received your email invitation to a community, don't worry! This guide will help you track it down and get connected.
How to Update Your Email Address on LaunchPassNeed to change the email address associated with your LaunchPass account? Follow these simple steps to ensure a smooth transition.
Unexpected Charge After Canceling? Here's What to DoIf you've been charged after canceling your subscription, this guide will help you understand why and how to get it resolved.
Understanding Refunds in LaunchPass CommunitiesThis guide explains how refunds work for LaunchPass subscriptions and how to request one from your community owner.
How to Contact Your Community Owner on LaunchPassNeed to get in touch with the owner of your Slack or Discord community? Follow these simple steps to find the right contact information.
How to Renew or Restart a Canceled SubscriptionChanged your mind about canceling? Here's how to restart your subscription and regain access to your community.
How to Fix Payment Issues on LaunchPassHaving trouble with your payment? This guide will help you resolve common issues with declined cards or blocked subscriptions.