Finding the Owner in Discord
Method 1: Server Member List
Open the Discord server
Look at the right sidebar for member list
Look for users with:
Crown (👑) icon
"Owner" badge
Special role colors at the top
Method 2: Server Information
Right-click the server icon
Select "Server Info"
Check the "Members" tab
Owners are listed first
Method 3: Welcome Channel
Look for a #welcome or #rules channel
Check pinned messages
Look for admin introductions
Finding the Owner in Slack
Method 1: Channel Details
Click the channel name at the top
Select "View channel details" (ⓘ)
Go to the "Members" tab
Look for "Workspace Owner" or "Admin"
Method 2: Direct Search
Click the search bar
Type "is:admin" or "is:owner"
Press Enter
Review the list of administrators
Method 3: About This Workspace
Click your workspace name
Select "Settings & administration"
Choose "Workspace settings"
Check "Primary Owner"
Finding Owner Contact Information
Check Your Email:
Welcome Emails:
Look for your initial welcome email from LaunchPass
Check the bottom of the email for contact information
Search your inbox for "Welcome to [Community Name]"
Invoice Emails:
Find your subscription confirmation or receipt
Look at the bottom of the email
Search for emails from "LaunchPass" containing "receipt" or "invoice"
Subscription Confirmation:
Locate your subscription confirmation email
Check the footer for support or contact details
If You Can't Find the Email:
Search your email for:
"LaunchPass"
"Welcome to [Community Name]"
"Subscription Confirmation"
"Payment Receipt"
Check your spam/junk folder
Look in your email's "All Mail" or "Archive" folder
What to Include in Your Message
Essential Information:
Your Username: In the community
Email: Associated with your account
Subject: Clear reason for contact
Details: Be specific about your issue
Example Message:
Subject: Question About My Subscription
Hello [Community Name] Team,
My username: @yourusername
Email: [email protected]
I'm reaching out because [explain your question or issue]. I've already tried [any troubleshooting steps].
Thank you for your help!
Best regards,
[Your Name]
What Not to Do:
Don't share passwords
Avoid multiple messages
Don't @mention repeatedly
Need Help?
If you've tried all the above and still can't reach the community owner:
Contact LaunchPass Support:
Email: [email protected]
Please Include:
The name of the community
Your account email
Details of your previous attempts to contact the owner
Note: We can provide the community owner's email address if you're unable to find it through other methods.