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Subscriber or Member FAQs
Subscriber or Member FAQs
Frequently asked questions by members of a group or server that's using LaunchPass
14 articles in this collection
Written by
Seth Lesky
and
Eres Chi
How come I didn't receive my email invite?
Written by
Seth Lesky
Updated over a week ago
How to accept a Discord invite
Help with accepting a LaunchPass Discord invite if clicking the link isn't working for you.
Written by
Seth Lesky
Updated over a week ago
How do I access my group's Discord server?
Written by
Eres Chi
Updated over a week ago
Message could not be delivered. What do I do?
You send the activation code to the bot but it doesn't go through. Please follow the steps on this guide.
Written by
Eres Chi
Updated over a week ago
How can I update my billing info?
Members can use the link on their email invoice
Written by
Eres Chi
Updated over a week ago
How can I change the email on my account?
For subscribers
Written by
Seth Lesky
Updated over a week ago
How do I join a Discord server on multiple devices?
Written by
Seth Lesky
Updated over a week ago
How do I cancel a subscription to a Slack/Discord community running on LaunchPass?
Deactivating your Slack or leaving your Discord Server DOESN'T automatically CANCEL your subscription. Please follow these steps.
Written by
Seth Lesky
Updated over a week ago
I cancelled my subscription but was still charged
Written by
Seth Lesky
Updated over a week ago
Can LaunchPass give a refund to the group Iām subscribed to?
Written by
Seth Lesky
Updated over a week ago
How do I contact the owner of my Slack or Discord group?
Written by
Seth Lesky
Updated over a week ago
Can I renew or restart a cancelled subscription?
Written by
Seth Lesky
Updated over a week ago
How can Discord members use LaunchPass bot to manage their account?
(For Discord users)
Written by
Eres Chi
Updated over a week ago
How to accept your Discord invite
Written by
Seth Lesky
Updated over a week ago