Subscriber or Member FAQs
Frequently asked questions by members of a community or server that's using LaunchPass
Didn't Receive Your Email Invite? Here's What to DoIf you haven't received your email invitation to a community, don't worry! This guide will help you track it down and get connected.
How to Update Your Email Address on LaunchPassNeed to change the email address associated with your LaunchPass account? Follow these simple steps to ensure a smooth transition.
Unexpected Charge After Canceling? Here's What to DoIf you've been charged after canceling your subscription, this guide will help you understand why and how to get it resolved.
Understanding Refunds in LaunchPass CommunitiesThis guide explains how refunds work for LaunchPass subscriptions and how to request one from your community owner.
How to Contact Your Community Owner on LaunchPassNeed to get in touch with the owner of your Slack or Discord community? Follow these simple steps to find the right contact information.
How to Renew or Restart a Canceled SubscriptionChanged your mind about canceling? Here's how to restart your subscription and regain access to your community.
How to Fix Payment Issues on LaunchPassHaving trouble with your payment? This guide will help you resolve common issues with declined cards or blocked subscriptions.