Subscriber or Member FAQs
Frequently asked questions by members of a group or server that's using LaunchPass
How come I didn't receive my email invite?
How to accept a Discord invite
How do I access my group's Discord server?
Message could not be delivered. What do I do?
How can I update my billing info?
How can I change the email on my account?
How do I join a Discord server on multiple devices?
How do I cancel a subscription to a community running on LaunchPass?
I cancelled my subscription but was still charged
Can LaunchPass give a refund to the group I’m subscribed to?
How do I contact the owner of my Slack or Discord group?
Can I renew or restart a cancelled subscription?
How can Discord members use LaunchPass bot to manage their account?
How to join the Discord community you signed up for