Check These Common Spots
1. Search Your Email
Look for emails from:
Search for:
"Welcome to [Community Name]"
"Your invitation to join"
"LaunchPass"
2. Check Your Spam/Junk Folder
Open your spam folder
Search for "LaunchPass" or the community name
Mark as "Not Spam" if found
3. Wait a Few Minutes
Some invites take 5-10 minutes to arrive
Check again after a short wait
Find Your Missing Invite
Resend the Invitation
Go to the LaunchPass Portal
Enter your email
Press Send Login Link
Check your email
Common Email Issues & Fixes
Problem: Typo in Email Address
Check for typos in the email you used
Try logging in with common alternatives
Problem: Email Filters
Check your email's "Promotions" or "Social" tabs
Look in "All Mail" or "Archive"
Add
[email protected]to your contacts
Problem: Full Mailbox
Clear space in your inbox
Delete old messages
Check your storage quota
Problem: Email Provider Blocking
Check your spam filter settings
Look for security alerts about blocked senders
Try using a different email address
Still Having Trouble?
If you've tried everything above:
Contact the Community Owner through the platform you're looking to use if you're in their free community/if they have one. Message them on Socials.
Reach Out to LaunchPass Support:
Email: [email protected]
When contacting support, please include:
The email address you used to sign up
The name of the community
When you signed up
Screenshots of any error messages