Check These Common Spots
1. Search Your Email
Look for emails from:
The community's domain (e.g.,
@communityname.com)
Search for:
"Welcome to [Community Name]"
"Your invitation to join"
"LaunchPass invitation"
2. Check Your Spam/Junk Folder
Open your spam folder
Search for "LaunchPass" or the community name
Mark as "Not Spam" if found
3. Wait a Few Minutes
Some invites take 5-10 minutes to arrive
Check again after a short wait
Find Your Missing Invite
Method 1: Resend the Invitation
Log in to your LaunchPass account
Go to "My Subscriptions"
Find the community
Click "Resend Invite"
Method 2: Check Your LaunchPass Account
Log in to LaunchPass
Go to "My Communities"
Look for an "Accept Invitation" button
Method 3: Contact the Community Owner
Find the community's main page
Look for a "Contact" or "Support" link
Politely explain you didn't receive the invite
Common Email Issues & Fixes
Problem: Typo in Email Address
Check for typos in the email you used
Try logging in with common alternatives
Problem: Email Filters
Check your email's "Promotions" or "Social" tabs
Look in "All Mail" or "Archive"
Add
[email protected]to your contacts
Problem: Full Mailbox
Clear space in your inbox
Delete old messages
Check your storage quota
Problem: Email Provider Blocking
Check your spam filter settings
Look for security alerts about blocked senders
Try using a different email address
Still Having Trouble?
If you've tried everything above:
Contact the Community Owner through LaunchPass
Reach Out to LaunchPass Support:
Email: [email protected]
When contacting support, please include:
The email address you used to sign up
The name of the community
When you signed up
Screenshots of any error messages