Having trouble joining or accessing your Telegram community after subscribing through LaunchPass? This comprehensive guide will help you resolve any issues quickly.
I Didn't Receive My Telegram Invite
Check These First:
Search your email for messages from
[email protected]Look in spam/junk folders
Search for "LaunchPass" or "Telegram invite"
Log in to your LaunchPass account and check "My Subscriptions"
Wait 5-10 minutes - Sometimes invites take a moment to process
If You Still Can't Find It:
Request a new invite from your LaunchPass dashboard
Check your subscription status to ensure payment was processed
Contact the community owner through LaunchPass
The Invite Link Isn't Working
Common Solutions:
Expired Invite: Request a new one from LaunchPass
Already Member: Check if you're already in the group/channel
App Issues:
Update Telegram to the latest version
Try opening the link in your phone's browser if on mobile
If using desktop, try the mobile app or vice versa
If You See "Link Invalid" or Similar:
Ensure you're logged into the correct Telegram account
Try opening the link in an incognito/private window
Clear your browser cache if using web.telegram.org
I Can't See the Group/Channel After Joining
Quick Fixes:
Refresh Telegram (pull down to refresh on mobile)
Search for the group/channel name in Telegram's search
Check your Saved Messages for a welcome message
Look in your chat list - it might be archived or muted
If the Group/Channel is Missing:
Check your email for a welcome message with group details
Verify your subscription is still active in LaunchPass
Contact the community admin through LaunchPass
Messages Aren't Loading or Sending
Troubleshooting Steps:
Check your internet connection
Try switching between Wi-Fi and mobile data
Restart the Telegram app
Check Telegram's status (see "Is Telegram Down?" below)
If Messages Still Won't Send:
Clear Telegram's cache (Settings > Data and Storage > Storage Usage > Clear Cache)
Log out and back into Telegram
Reinstall the Telegram app (your messages are cloud-based)
Payment Processed But No Access
What to Do:
Wait 5-10 minutes for systems to sync
Check your email for payment confirmation
Verify your payment method was charged
Check your subscription status in LaunchPass
If You're Still Having Issues:
Take a screenshot of your payment confirmation
Contact LaunchPass Support with:
Your LaunchPass email
Community name
Payment confirmation details
Is Telegram Down?
Before troubleshooting, check if Telegram is experiencing issues:
Check Telegram Status: downdetector.com/status/telegram
Visit Twitter: @telegram for service updates
Check ISP: Some networks block Telegram - try using a VPN
If Telegram is Down:
Wait 15-30 minutes and try again
Check @smstelegram for updates
Try accessing from a different network
Still Need Help?
If you've tried all the above steps and are still experiencing issues:
Contact the Community Owner through LaunchPass
Reach Out to LaunchPass Support:
Email: [email protected]
When contacting support, please include:
Your LaunchPass email
The name of the community
Screenshots of any error messages
Details about what you've tried
Additional Resources
Helpful Articles:
Telegram Resources:
Need more help? Our support team is available 24/7 to assist you with any issues you're experiencing with LaunchPass and Telegram.