Quick Fixes for Common Discord Access Issues
Having trouble joining or accessing your Discord community after subscribing through LaunchPass? This comprehensive guide will help you resolve any issues quickly and get you back to your community.
I Can't Find My Discord Invite
Check These First:
Search your email for messages from
[email protected]Look in your spam/junk folder
Try searching for "LaunchPass" or "Discord invite"
Log in to your LaunchPass account and visit My Subscriptions
Wait 5-10 minutes - Sometimes invites take a moment to process
If You Still Can't Find It:
Resend the invite from your LaunchPass dashboard
Check your subscription status to ensure payment was processed
Contact the community owner through LaunchPass if the issue persists
The Invite Link Isn't Working
Common Solutions:
Expired Invite: Request a new one from your LaunchPass dashboard
Already Used: Check if you're already in the server (it might be collapsed)
Browser Issues:
Try opening in an incognito/private window
Clear your browser cache and cookies
Try a different browser
If You See "Invalid Invite":
Log out and back into Discord
Try the invite link again
If using the Discord app, try opening the link in a web browser instead
I Joined But Can't See the Server
Quick Fixes:
Refresh Discord (Ctrl+R or Cmd+R)
Check your server list on the left sidebar
Look for the server name
Check if it's collapsed under "Show Hidden Servers"
Search for the server using Ctrl+K (Windows) or Cmd+K (Mac)
If the Server is Missing:
Check your email for a welcome message with server details
Verify your subscription is still active
Contact the community admin through LaunchPass
Missing Roles or Channels
What to Do:
Check your email for role assignment instructions
Verify your subscription status in LaunchPass
Try these Discord fixes:
Right-click the server icon > "Server Settings" > "Roles"
Check if you need to complete verification steps
Look for a welcome channel with instructions
Common Issues:
Pending Member Screening: Some servers require manual approval
Verification Requirements: You may need to agree to server rules
Role Syncing Delay: Wait up to 15 minutes for roles to update
Payment Processed But No Access
Troubleshooting Steps:
Wait 5-10 minutes for systems to sync
Check your email for payment confirmation
Verify your payment method was charged
Check your subscription status in LaunchPass
If You're Still Having Issues:
Take a screenshot of your payment confirmation
Contact LaunchPass Support with:
Your LaunchPass email
Community name
Payment confirmation details
Is Discord Down?
Before troubleshooting, check if Discord is experiencing issues:
Check Discord Status: status.discord.com
Visit Down Detector: downdetector.com/status/discord
Check Twitter: @discord for service updates
If Discord is Down:
Wait for Discord to resolve the issue
Check back in 15-30 minutes
Try accessing from a different device or network
Still Need Help?
If you've tried all the above steps and are still experiencing issues:
Contact the Community Owner through LaunchPass
Reach Out to LaunchPass Support:
Email: [email protected]
When contacting support, please include:
Your LaunchPass email
The name of the community
Screenshots of any error messages
Details about what you've tried
Additional Resources
Helpful Articles:
Discord Resources:
Need more help? Our support team is available 24/7 to assist you with any issues you're experiencing with LaunchPass and Discord.