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How to Reactivate Your LaunchPass Subscription

Changed your mind about canceling? This guide will help you reactivate your subscription before it expires.

Seth avatar
Written by Seth
Updated this week

How to Reactivate Your Subscription

If the Subscription is set to cancel:

  1. Check your email for the cancellation confirmation

  2. Look for the "Reactivate Subscription" button

  3. Click it and confirm your choice

  4. Your subscription will continue without interruption

If the subscription has been cancelled:

  1. Log in to your LaunchPass account

  2. Go to "My Subscriptions"

  3. Find the canceled subscription

  4. Click "Resubscribe" or "Reactivate"

  5. Follow the prompts to confirm

    1. You may also need to sign back up by returning to the community's page and signing up once more.

If You Don't See the Option to Reactivate:

  1. The community might be full

  2. The pricing might have changed

  3. The community may no longer be active


After Reactivation

What to Expect:

  • Your subscription will be active immediately

  • Your original billing date will be restored

  • You'll receive a confirmation email

  • Access to the community will be restored if you were removed

Billing:

  • You'll be charged on your next billing date

  • No additional fees for reactivation

  • Your billing cycle remains the same

If You Were Removed from the Community:

  1. Check your email for a new invite

  2. Contact the community owner if you don't receive one

  3. Rejoin using the new invite link


Troubleshooting

"Reactivate" Option Not Available

  • The community may have reached capacity

  • The community might no longer be active

  • Try reaching out to the community owner

Payment Issues

  • Ensure your payment method is up to date

  • Check for any outstanding balances

  • Contact your bank if payments are being declined

Can't Find the Community

  • The community may have been removed

  • Search for the community on LaunchPass

  • Contact the community owner for assistance

Access Not Restored

  • Log out and back into Discord/Slack

  • Check that you're using the correct account

  • Wait up to 15 minutes for systems to sync


Need Help?

If you're having trouble reactivating:

  1. Contact the Community Owner through LaunchPass

  2. Reach Out to LaunchPass Support:

When contacting support, please include:

  • The email on your account

  • The name of the community

  • When you canceled your subscription


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