Group Owner FAQs
Frequently asked questions about configuring your invite pages and managing your group using LaunchPass
Tips to Prevent Chargebacks and Customer DisputesProtect your revenue by being prepared if customer disputes/chargebacks arise
Setting Up Google Analytics 4 on Your LaunchPass PageTrack your most important metrics and conversions with GA4
How To Create Multi-Tier Subscriptions on LaunchPassTier your offer with multi-tier subscription options
How To Embed the LaunchPass Payment Widget On Your WebsiteLearn how to use the our Embed feature to enable subscription directly from your site
My page says it is currently disabledPaid invite pages work on our Premium plan
How do I delete my invite page?
Transitioning to a paid group
How can I create a coupon?How to Create and Apply Discount Coupons for Your LaunchPass Community
Can I use this on my own domain/website?Use our widget
Where can I find all my active paying members?
Do you support my country?We currently support all countries that Stripe supports
Using Zapier with LaunchPass
Can I move platforms from Slack to Discord (or vice versa)?
After how long and how many missed payment do members get kicked?
A Member is showing up as "undefined"
Enable Free Trials for your CommunityLet people try before they buy with free trials
Rewardful IntegrationIntegrate Rewardful with your LaunchPass community and launch you affiliate program!
Helping your Subscribers with their Customer PortalYour subscribers can update billing, switch Discord users, and manage their subscription from their Customer Portal
Exporting Member Emails for Email Marketing and Ad CampaignsLearn how to export your member emails and upload them into email marketing and ad tools.
How can I cancel or manage a member's subscription in LaunchPass?
Can we use Discord with LaunchPass?
How can I get my 16 Digit Discord ID?
Configuring your Discord ServerNotes and helpful hints on how to use roles and permissions to lock channels
When using Discord, do you assign a role?
What is the #launchpass channel?(For Discord users)
How can Discord admins get their members' email and usernames?
whois command on Discord is not working
Can you remove roles instead of kicking members?Yes, we've recently added this feature!
Why are cancelled members in Discord not getting kicked?How to make sure LaunchPass can manage your members without issues.
Can we enable "Community" on Discord?
I'm not getting New Member notifications on my Discord GroupFor Discord users
How Do I Fix “Discord Missing Permissions” ErrorThe order of your Roles matters! Make sure the LaunchPass role is at the top!
How do I manage roles for users not present in my Discord server or reinstate them efficiently?
Is a "Paid" Slack account needed?Free Slack works!
How do I re-activate a Slack member?
My page says I've hit an invite limitThis is a limitation of Slack
My member was accidentally kicked out from the channel. What do I do?
Does LaunchPass support Slack Team level invite?
What happens if we rename our Slack community?
I'm not getting new Member notifications on my Slack groupFor Slack users