Group Owner FAQs
Frequently asked questions about configuring your invite pages and managing your group using LaunchPass
By Seth and 3 others4 authors20 articles
- How to Prevent Chargebacks and Win Disputes: Complete Guide for Community OwnersMost chargebacks can be prevented through proactive communication and clear policies.
- Setting Up Google Analytics 4 on Your LaunchPass PageTL;DR: Get your Measurement ID and API Secret from Google Analytics 4. Paste them into your LaunchPass Settings under "3rd Party Integrations." Done! Your page will track views, checkouts, and…
- How to Create Multi-Tier Subscriptions on LaunchPassTL;DR Create different membership levels (Bronze, Silver, Gold) by making separate offers for each tier. Requires LaunchPass Premium. Set up takes 10-15 minutes per tier. Each tier has its own…
- How to Embed LaunchPass Payment Widget on Your WebsiteTL;DR Copy two code snippets from your LaunchPass dashboard. Paste button code where you want the button. Paste script code before closing body tag. Members can subscribe directly from your…
- Why Your LaunchPass Page is Disabled (And How to Fix It)TL;DR Your page is disabled because you need LaunchPass Premium to charge members. Start your 14-day free trial in the Billing section. Takes 2 minutes to activate.
- How to Delete Your LaunchPass Invite Page (And What Happens)TL;DR: Delete your page by clicking "Edit" next to it in your dashboard, then click the "delete" button in the lower left corner. Your active members stay subscribed and keep…
- How to Transition from Free to Paid Community: Complete GuideTL;DR: Create a new paid page in LaunchPass. Share it with your members. They sign up and pay to get managed access. LaunchPass only manages members who sign up through…
- How to Create and Use Coupons for Your LaunchPass CommunityTL;DR Create coupons in Stripe, not LaunchPass. Log in to Stripe dashboard. Click Coupons. Click New. Set code, discount, and duration. Save it. Enable coupons on page. Republish. Need Premium…
- Can I Use LaunchPass on My Own Domain/Website?TL;DR Yes! Use LaunchPass embed codes to add signup buttons to your website.
- Where Can I Find All My Active Paying Members?You can find a summary of important events - like signups and cancellations - in the activity feed of your LaunchPass admin dashboard.
- Does LaunchPass Support My Country? Complete GuideWe currently support all countries that Stripe supports
- How to Use Zapier with LaunchPass: Complete Automation GuideUsing Zapier with LaunchPass
- How to Move Your Community Between Platforms (Slack, Discord, Telegram)Can I move platforms from Slack to Discord (or vice versa)?
- How Missed Payments Work: When Members Get RemovedAfter how long and how many missed payment do members get kicked?
- How to Enable Free Trials for Your LaunchPass CommunityLet people try before they buy with free trials
- How to Set Up Rewardful Affiliate Integration With LaunchPassIntegrate Rewardful with your LaunchPass community and launch you affiliate program!
- Helping your Subscribers with their Customer PortalYour subscribers can update billing, switch Discord users, and manage their subscription from their Customer Portal
- How to Export Member Emails for Marketing CampaignsLearn how to export your member emails and upload them into email marketing and ad tools.
- How to Cancel or Manage a Member's Subscription in LaunchPassHow to Cancel or Manage a Member's Subscription in LaunchPass
- How to Edit Your LaunchPass Signup Page SettingsTL;DR You can edit most fields on your LaunchPass page without creating a new page. Change welcome channels, business name, offer name, and offer URL anytime. Exception: Cannot change Discord…