Group Owner FAQs

Frequently asked questions about configuring your invite pages and managing your group using LaunchPass

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37 articles in this collection
Written by Seth Lesky and Eres Chi

Setting Up Google Analytics 4 on Your LaunchPass Page

With conversion tracking for your V2 LaunchPass pages in 5 easy steps!
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Written by Seth Lesky
Updated over a week ago

How To Create Multi-Tier Subscriptions on LaunchPass

Tier your offer with multi-tier subscription options
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Written by Seth Lesky
Updated over a week ago

Tips to Prevent Chargebacks and Customer Disputes

Protect your revenue by being prepared if customer disputes/chargebacks arise
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Written by Seth Lesky
Updated over a week ago

How To Embed the LaunchPass Payment Widget On Your Website

Learn how to use the our Embed feature to enable subscription directly from your site
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Written by Seth Lesky
Updated over a week ago

My page says it is currently disabled

Paid invite pages work on our Premium plan
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Written by Eres Chi
Updated over a week ago

How do I delete my invite page?

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Written by Eres Chi
Updated over a week ago

Transitioning to a paid group

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Written by Seth Lesky
Updated over a week ago

How can I create a coupon?

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Written by Eres Chi
Updated over a week ago

Can I use this on my own domain/website?

Use our widget
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Written by Eres Chi
Updated over a week ago

Where can I view deposits and when will they show up in my bank account?

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Written by Seth Lesky
Updated over a week ago

Where can I find all my active paying members?

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Written by Seth Lesky
Updated over a week ago

Do you support my country?

We currently support all countries that Stripe supports
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Written by Seth Lesky
Updated over a week ago

Using Zapier with LaunchPass

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Written by Seth Lesky
Updated over a week ago

Can I move platforms from Slack to Discord (or vice versa)?

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Written by Seth Lesky
Updated over a week ago

After how long and how many missed payment do members get kicked?

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Written by Eres Chi
Updated over a week ago

A Member is showing up as "undefined"

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Written by Seth Lesky
Updated over a week ago
Discord

Can we use Discord with LaunchPass?

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Written by Eres Chi
Updated over a week ago

How can I get my 16 Digit Discord ID?

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Written by Eres Chi
Updated over a week ago

Why do members need to send the activation code?

(For Discord users)
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Written by Eres Chi
Updated over a week ago

Configuring your Discord Server

Notes and helpful hints on how to use roles and permissions to lock channels
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Written by Seth Lesky
Updated over a week ago

When using Discord, do you assign a role?

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Written by Eres Chi
Updated over a week ago

How to sell access to a Discord role

In order to sell access to a Discord role a LaunchPass user or group owner needs to:
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Written by Eres Chi
Updated over a week ago

What is the #launchpass channel?

(For Discord users)
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Written by Eres Chi
Updated over a week ago

How can Discord admins get their members' email and usernames?

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Written by Eres Chi
Updated over a week ago

whois command on Discord is not working

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Written by Eres Chi
Updated over a week ago

Can I sell access to an existing role?

(For Discord users)
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Written by Eres Chi
Updated over a week ago

Can you remove roles instead of kicking members?

Yes, we've recently added this feature!
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Written by Eres Chi
Updated over a week ago

Why are cancelled members in Discord not getting kicked?

How to make sure LaunchPass can manage your members without issues.
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Written by Seth Lesky
Updated over a week ago

Can we enable "Community" on Discord?

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Written by Eres Chi
Updated over a week ago

I'm not getting New Member notifications on my Discord Group

For Discord users
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Written by Seth Lesky
Updated over a week ago