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LaunchPass Premium Features - Complete Guide

This comprehensive guide explains every Premium feature in detail, showing you how to leverage each one to build, grow, and scale your profitable community.

Seth avatar
Written by Seth
Updated today

Overview: Free vs. Premium

Free Plan Features

  • Connect Discord, Telegram, or Slack

  • Automated member signups

  • Unlimited free members

  • Basic invite page creation

  • Community management dashboard

  • Email support

Premium Plan Features

Price: $29/month + 3.5% transaction fee
Trial: 14 days free (full access)

Everything in Free, PLUS:

  • ✅ Charge for community access

  • ✅ Stripe payment integration

  • ✅ Multi-tier subscriptions

  • ✅ Free trials for members

  • ✅ Coupon/discount codes

  • ✅ Flexible pricing options

  • ✅ Custom branded invite pages

  • ✅ Embeddable payment widget

  • ✅ Role-based access (Discord)

  • ✅ 1-on-1 setup consultation

  • ✅ 24/7 chat support with expert team business hours

  • ✅ Member support included

  • ✅ Affiliate program integration

  • ✅ Analytics and tracking

  • ✅ Automated billing management

Critical Note: A Premium subscription is required for paid invite pages to function and accept new paid members. The Free plan cannot process payments.


Feature #1: Charge for Access (Core Monetization)

This is THE feature that transforms your community into a business.

What It Enables

With Premium, you can charge members subscription fees to access your community:

  • Set your own pricing ($7-$500+ range)

  • Recurring revenue (weekly, monthly, quarterly, annually)

  • One-time payments (lifetime access)

  • Automatic payment processing via Stripe

  • Automated member management based on payment status

How It Works

  1. You set the price in your LaunchPass offer page

  2. Members subscribe through your signup page

  3. Payment processes automatically via Stripe

  4. Member gets access via automated invite

  5. Recurring billing happens automatically

  6. Failed payments trigger automatic follow-up

  7. Cancellations remove access automatically

Revenue Potential

Example scenarios:

Scenario 1: Small Community

  • 50 members × $29/month = $1,450 MRR

  • Annual revenue: $17,400

  • After fees (~7%): $16,182 net

Scenario 2: Mid-Size Community

  • 200 members × $49/month = $9,800 MRR

  • Annual revenue: $117,600

  • After fees (~7%): $109,368 net

Scenario 3: Large Community

  • 750 members × $79/month = $59,250 MRR

  • Annual revenue: $711,000

  • After fees (~7%): $661,230 net

Fee Structure

You pay:

  • LaunchPass: $29/month + 3.5% per transaction

  • Stripe: 2.9% + $0.30 per transaction

  • Total fees: ~6.5-7% of revenue

Example calculation:

Member pays: $50/month - Stripe fee: $1.75 - LaunchPass fee: $1.75 = You receive: $46.50 (93%)

Why This Matters: Unlike platforms charging 10-30% fees, LaunchPass keeps costs low so you keep more revenue.


Feature #2: 1-on-1 Configuration Consultation

Get expert help setting up your community for success.

What's Included

Free personalized setup call with LaunchPass experts:

  • Platform configuration (Discord/Slack/Telegram)

  • Optimal channel structure

  • Role and permission setup

  • Pricing strategy recommendations

  • Growth tactics specific to your niche

  • Technical troubleshooting

  • Best practices from successful communities

How to Book

  1. Click "Book a Demo" or "Schedule Setup Call"

  2. Choose available time slot

  3. Consultation is completely free for Premium members

What to Prepare

Before your call, have ready:

  • Your community's purpose and target audience

  • Rough pricing ideas

  • Questions about specific features

  • Any existing content or structure plans

  • Your availability for launch timeline

Value of Expert Guidance

DIY Setup: 5-10 hours of trial and error


With Consultation: 10-30 minute call + optimized setup

Benefits:

  • Avoid common mistakes

  • Launch faster (days vs. weeks)

  • Implement proven strategies

  • Get insider tips from top communities

  • Ongoing support relationship


Feature #3: Unlimited 24/7 Support

Round-the-clock help for you AND your members.

For Community Owners (You)

Access to LaunchPass support team 24/7:

  • Live chat in your dashboard

  • Response time: Typically within hours

    • Customer Success Team's hours are 10am-6pm EST

  • Limited weekend and holiday coverage

What Support Helps With:

  • Technical issues and bugs

  • Platform configuration questions

  • Payment processing issues

  • Feature usage guidance

  • Growth strategy advice

  • Integration assistance

  • Priority troubleshooting

For Your Members

LaunchPass provides support to YOUR members:

  • Help with signup/payment issues

  • Activation problems

  • Subscription management

  • Technical troubleshooting

  • General LaunchPass questions

Why This Matters:

  • Reduces your support burden significantly

  • Members get help even when you're unavailable

  • Professional support experience

  • Faster resolution of technical issues

  • You focus on content, not tech support

Member Support Channels:

  • Email replies to activation emails

  • Support links in member portal

  • Help documentation

  • Troubleshooting guides

Support Response Times

Typical response times, within office hours:

  • Urgent issues: 1-4 hours

  • General questions: 4-12 hours

  • Weekend/holidays: 12-24 hours

Priority support available for Ultra plan members, please note our team's office hours.


Feature #4: Multi-Tier Subscriptions

Offer Bronze, Silver, Gold (or any tier names) memberships with different pricing and access.

Why Multi-Tier Works

Benefits of tiered pricing:

  • Captures more market: Some pay more, some pay less

  • Upsell opportunities: Move members to higher tiers

  • Perceived value: Multiple options = more sales

  • Revenue optimization: Premium tiers increase average revenue

  • Member segmentation: Different content for different tiers

Pricing psychology:

  • Offering 3 tiers increases conversions by 20-30%

  • Middle tier usually sells best (anchor pricing)

  • Premium tier increases perceived value of all tiers

How to Set Up Multi-Tier

Step 1: Plan Your Tiers

Example structure:

BRONZE ($29/month) - Access to general discussion channels - Weekly Q&A sessions - Resource library  

SILVER ($79/month) - Everything in Bronze - Daily market analysis - Priority support - Monthly 1-on-1 coaching call

GOLD ($149/month) - Everything in Silver - Real-time trading alerts - Private mastermind channel - Weekly group coaching - Annual strategy session

Step 2: Create Separate Offers in LaunchPass

  • Each tier = separate offer page

  • Different pricing for each

  • Different role assignment (Discord)

  • Different channel access

Step 3: Configure Platform Access

For Discord:

  • Create role for each tier (Bronze, Silver, Gold)

  • Set channel permissions:

    • Some channels: All paid members

    • Some channels: Silver + Gold only

    • Some channels: Gold only

  • LaunchPass assigns correct role based on subscription

For Slack:

  • Create different channels for each tier

  • Set who can access which channels

  • LaunchPass manages invitations

For Telegram:

  • Create different groups/channels per tier

  • LaunchPass adds members to appropriate groups

Tier Naming Ideas

Classic:

  • Bronze / Silver / Gold

  • Basic / Pro / Premium

  • Starter / Growth / Enterprise

Value-Based:

  • Essential / Professional / Elite

  • Member / VIP / Platinum

  • Access / Advantage / All-Access

Creative/Niche:

  • Padawan / Knight / Master (Star Wars community)

  • Rookie / Pro / Legend (Sports community)

  • Apprentice / Journeyman / Master (Craft community)

Managing Tier Upgrades

Member wants to upgrade:

  • They cancel current tier

  • Subscribe to higher tier

  • You manually adjust if needed

  • Consider offering upgrade discount

Best practice: Make upgrades seamless by prorating differences.


Feature #5: Free Trials

Let members try before they buy—dramatically increases conversions.

Available Trial Periods

  • 1 week trial

  • 2 week trial

  • 1 month trial

Members get full access during trial, charged after trial ends.

Why Free Trials Work

Conversion data:

  • Offers WITH trials convert 30-50% higher

  • Trials reduce purchase anxiety

  • Members experience value firsthand

  • "Try before buy" removes barriers

Member psychology:

  • Low commitment to start

  • Builds trust quickly

  • Proves value immediately

  • Creates habit/dependency

Setting Up Free Trials

In your LaunchPass offer page:

  1. Edit your offer

  2. Find "Free Trial" option

  3. Select trial duration (1 week, 2 weeks, or 1 month)

  4. Save and publish

What happens:

  • Member signs up with payment info

  • Gets immediate full access

  • Not charged during trial period

  • Auto-charged after trial unless cancelled

  • Email reminders before trial ends

Trial Best Practices

Do:

  • ✓ Over-deliver value during trial

  • ✓ Engage trial members immediately

  • ✓ Send reminder 2 days before trial ends

  • ✓ Showcase member success stories

  • ✓ Personally welcome trial members

Don't:

  • ✗ Ignore trial members

  • ✗ Gate best content from trial

  • ✗ Make trial too short (1 week minimum)

  • ✗ Forget to remind before charging

Trial-to-Paid Conversion

Target conversion rate: 40-60% of trial members convert to paid

How to increase conversions:

  • Immediate welcome and onboarding

  • Quick wins in first 48 hours

  • Personal check-in during trial

  • Testimonials from existing members

  • Clear value demonstration

  • Reminder email before trial ends


Feature #6: Coupons & Discount Codes

Create promotional codes for special offers and partnerships.

Use Cases for Coupons

Launch promotions:

  • Early bird discount (30% off)

  • Limited-time launch offer

  • Founding member pricing

Affiliate/partner codes:

  • Influencer-specific codes

  • Partner discount codes

  • Referral rewards

Seasonal campaigns:

  • Black Friday deals

  • New Year promotions

  • Birthday month discounts

Win-back campaigns:

  • Cancelled member offers

  • Inactive member incentives

  • Re-engagement discounts

Special circumstances:

  • Student discounts

  • Group rates

  • Scholarship programs

Creating Coupons

Coupons are created in Stripe, then enabled in LaunchPass:

Step 1: Create in Stripe

  1. Log into Stripe dashboard

  2. Products → Coupons

  3. Click "New Coupon"

  4. Set details:

    • Name (internal only)

    • Coupon Code (what members enter)

    • Discount type (% or fixed amount)

    • Duration (once, forever, repeating months)

  5. Save coupon

Step 2: Enable in LaunchPass

  1. Edit your offer page

  2. Find "Enable Coupons" option

  3. Toggle on

  4. Save and publish

Step 3: Share Code

  • Members enter code at checkout

  • Discount applies automatically

  • Tracked in Stripe dashboard

Coupon Strategy

Discount amounts:

  • Small (10-15%): Slight incentive

  • Medium (20-30%): Strong motivator

  • Large (40-50%): Urgent action driver

Duration types:

  • Once: First month/payment only

  • Forever: Every payment (use cautiously!)

  • 3/6 months: Limited time recurring

Tracking effectiveness:

  • Monitor usage in Stripe

  • Track which codes convert best

  • Calculate ROI per campaign

  • Optimize future promotions


Feature #7: Flexible Pricing

Set any price point and billing frequency that works for your community.

Pricing Options

Recurring Subscriptions:

  • Daily: $X per day (uncommon, very specific use cases)

  • Weekly: $X per week

  • Monthly: Most popular option

  • Quarterly: Every 3 months

  • Semi-Annual: Every 6 months

  • Annual: Once per year (typically discounted)

One-Time Payments:

  • Lifetime access

  • Course/workshop fee

  • Event access

  • Download/resource purchase

Price Range Success Stories

$7-$20/month:

  • Hobby communities

  • Casual networks

  • Entry-level education

$29-$79/month:

  • Professional development

  • Specialized education

  • Trading/finance communities

  • Content creator networks

$99-$199/month:

  • High-value coaching

  • Expert access

  • Premium training

  • Exclusive masterminds

$200-$500+/month:

  • Elite masterminds

  • High-touch coaching

  • Enterprise solutions

  • VIP access

Pricing Strategy

Value-based pricing:

  • Price based on outcomes, not time

  • What's the ROI for members?

  • What problem do you solve?

  • How much is solution worth?

Competitive analysis:

  • Research similar communities

  • Don't race to bottom on price

  • Differentiate on value, not price

Psychological pricing:

  • $97 feels better than $100

  • $49 converts better than $50

  • Annual plans: offer 15-25% discount

Testing:

  • Start higher than you think

  • Easier to lower than raise

  • Test different price points

  • Survey non-converters on price objections

Annual Discount Calculator

Monthly vs. Annual savings:

Monthly: $49/month × 12 = $588/year Annual: $499/year (saves $89 = 15% off)  
Monthly: $99/month × 12 = $1,188/year Annual: $999/year (saves $189 = 16% off)

Annual benefits:

  • Lower churn (committed for year)

  • Immediate cash flow

  • Member psychology (sunk cost)

  • Predictable revenue


Feature #8: Custom Invite Pages

Create beautiful, branded signup pages that convert.

Customization Options

Visual Elements:

  • Upload your logo

  • Add cover/banner images

  • Embed promotional videos

  • Choose brand colors

  • Select text colors

  • Background customization

Content Elements:

  • Compelling headline

  • Detailed description

  • Feature/benefit lists

  • Pricing display

  • Testimonials (in description)

  • Call-to-action button text

Technical Elements:

  • Custom URL slug

  • Meta description for SEO

  • Open Graph tags

  • Analytics tracking codes

Design Best Practices

Above the fold:

  • Clear value proposition

  • Eye-catching visual

  • Prominent pricing

  • Subscribe button visible

Social proof:

  • Member count

  • Testimonial quotes

  • Success stories

  • Results/outcomes

Clarity:

  • Easy to scan

  • Bullet points for benefits

  • Short paragraphs

  • Clear pricing structure

Mobile optimization:

  • Responsive design (automatic)

  • Large, tappable buttons

  • Readable text size

  • Fast loading

Video Content

Adding video increases conversions by 80%+

Video types that work:

  • Personal welcome from you (1-2 minutes)

  • Community tour/walkthrough

  • Member testimonials

  • Value demonstration

  • "Day in the life" content

Video specs:

  • Host on YouTube or Vimeo

  • Embed URL in LaunchPass

  • Keep under 3 minutes

  • Good lighting and audio

  • Clear call-to-action at end

Conversion Optimization

Elements that increase conversions:

  • Professional design

  • Clear value proposition

  • Social proof/testimonials

  • Urgency (limited spots, special pricing)

  • Risk reversal (free trial, money-back guarantee)

  • Simple, frictionless signup

A/B testing ideas:

  • Different headlines

  • Price presentation

  • With/without video

  • Various CTA button colors

  • Description length


Feature #9: Embeddable Widget

Accept subscriptions directly on your own website.

Why Use the Widget

Benefits:

  • Keep visitors on YOUR domain

  • Higher conversion (fewer clicks)

  • Professional brand experience

  • SEO benefits (traffic to your site)

  • Full control over page context

Conversion data:

  • Embedded widgets convert 15-25% higher

  • Reduces friction (no redirect)

  • Maintains brand consistency

How to Embed

Step 1: Get Embed Code

  1. LaunchPass dashboard

  2. Find your offer

  3. Click "</Embed>" button

  4. Two code snippets appear

Step 2: Add Button Code

  • Copy first code snippet

  • Paste where you want subscribe button

  • Customizable button text

Step 3: Add Widget Code

  • Copy second code snippet

  • Paste at bottom of page (before </body>)

  • Loads payment functionality

Step 4: Publish

  • Test the button

  • Verify payment widget appears

  • Complete test subscription

Platform Support

Works with:

  • WordPress (custom HTML block)

  • Squarespace (Embed block)

  • Webflow (Embed element)

  • Wix (iframe workaround)

  • Shopify (custom HTML)

  • Custom HTML sites

  • Most website builders

Note: Wix requires special configuration due to iframe limitations.

Advanced Integration

Multiple tiers on one page:

  • Embed widgets for each tier

  • Side-by-side comparison

  • Single page, multiple options

  • Better user experience

Custom styling:

  • Match your website design

  • CSS customization possible

  • Seamless brand integration


Feature #10: Role-Based Access (Discord Specific)

Sell access to specific roles and channels on your Discord server.

How It Works

Discord's role system:

  • Roles control permissions

  • Roles determine channel access

  • Members can have multiple roles

  • Roles create visual hierarchy

LaunchPass integration:

  • You specify which role to assign

  • Member subscribes and activates

  • Bot automatically assigns role

  • Role grants access to premium channels

  • Role removed if subscription cancels

Setting Up Role-Based Access

Step 1: Create Roles in Discord

  1. Server Settings → Roles

  2. Create role (e.g., "Premium Member")

  3. Set permissions

  4. Choose role color

  5. Save

Step 2: Configure Channels

  1. Create/edit premium channels

  2. Permissions → Deny @everyone

  3. Allow your premium role

  4. Lock icon appears on channel

Step 3: Set in LaunchPass

  1. Create/edit offer page

  2. "Roles to Assign" field

  3. Enter exact role name from Discord

  4. Save and publish

Multi-Tier Role Structure

Example hierarchy:

LaunchPass Bot (top - manages all) 
Owner/Admin Moderators
Gold Member (highest paid tier)
Silver Member (mid tier)
Bronze Member (entry tier)
@everyone (default)

Access structure:

  • Bronze: Access to Bronze channels only

  • Silver: Access to Bronze + Silver channels

  • Gold: Access to all channels

Best Practices

Role naming:

  • Clear and descriptive

  • Match tier names exactly

  • Professional appearance

  • Easy to understand

Permission management:

  • Start restrictive, open up as needed

  • Test thoroughly before launch

  • Document role purposes

  • Regular permission audits

Visual distinction:

  • Different colors per tier

  • Easy identification

  • Member status clear

  • Encourages upgrades


Comparing Plans: Which is Right for You?

Choose FREE Plan If:

  • Building audience before monetizing

  • Testing community concept

  • Not ready to charge yet

  • Learning the platform

  • Growing organically first

Choose PREMIUM Plan If:

  • Ready to monetize immediately

  • Have audience waiting

  • Want recurring revenue

  • Need advanced features

  • Serious about community business

  • Want 24/7 support

Choose ULTRA Plan If:

  • 1,000+ members

  • Need custom solution

  • Want advanced analytics

  • Require white-label branding

  • Need dedicated account manager

  • Enterprise-level support


Getting Started with Premium

Sign Up Process

  1. Connect your Discord/Slack/Telegram

  2. Create your first offer page

  3. Start 14-day free trial

  4. Test all premium features

  5. Launch when ready

14-Day Free Trial

What's included:

  • Full Premium access

  • All features unlocked

  • Cancel anytime before Day 14

  • No charges if you cancel

Trial tips:

  • Set calendar reminder for Day 12

  • Test all features thoroughly

  • Get first members during trial

  • Validate pricing and value

  • Decide by Day 13

After Trial Ends

If you continue:

  • $29/month billing begins

  • 3.5% transaction fee on payments

  • All features remain active

  • Cancel anytime

If you cancel:

  • Reverts to Free plan

  • Paid features disabled

  • Existing members handled manually

  • Data retained


Maximizing Premium Features

Feature Combination Strategies

Strategy 1: The Launcher

  • Custom invite page with video

  • Free 2-week trial

  • Launch discount coupon (30% off)

  • Single tier to start

  • Result: Lower barrier, high conversions

Strategy 2: The Optimizer

  • Three-tier structure

  • Annual pricing option (save 20%)

  • No trial (strong value prop)

  • Embedded widget on website

  • Result: Higher ARPU, multiple price points

Strategy 3: The Scaler

  • Multi-tier + affiliate program

  • Coupons for partners

  • 1-week trial

  • Custom pages per tier

  • Result: Viral growth, maximized revenue

Common Mistakes to Avoid

Mistake #1: Overcomplicating tiers

  • Start with one tier

  • Add complexity only when validated

  • Too many options = decision paralysis

Mistake #2: Pricing too low

  • Undervaluing your expertise

  • Race to bottom on price

  • Start higher, can always lower

Mistake #3: Ignoring free trial

  • Trials significantly increase conversions

  • Letting people "try before buy" builds trust

  • Use at least 1-week trial

Mistake #4: Poor invite page

  • Weak value proposition

  • No social proof

  • Missing video content

  • Generic, unprofessional appearance

Mistake #5: Not using support

  • Setup consultation is FREE

  • 24/7 support available

  • Leverage expert guidance

  • Don't struggle alone


Resources & Next Steps

Essential Guides

Setup:

Features:

Growth:

Get Help

Free Consultation: Book a free 1-on-1 setup call: launchpass.com

24/7 Support:

Help Center: help.launchpass.com


Conclusion: Unlock Your Community's Potential

LaunchPass Premium gives you everything needed to build a thriving, profitable community. For just $29/month, you get professional tools that would cost thousands to build yourself, plus expert support every step of the way.

The math is simple:

  • With 2-3 members at $20/month, Premium pays for itself

  • Everything beyond that is profit

  • Features that increase conversions pay dividends

  • 24/7 support saves countless hours

Most successful communities follow this path:

  1. Week 1: Start free trial, set up community

  2. Week 2: Launch with free trial offer

  3. Month 1: Get first 20-50 members

  4. Month 2-3: Optimize, add features

  5. Month 6+: Scale to 100+ members

  6. Year 2: Consider multi-tier or Ultra plan

You have everything you need. The features are powerful. The support is there. The community is waiting.

Start your 14-day free trial today and unlock the full potential of your community.

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