LaunchPass is a verified Stripe Partner and all transactions are administered using the Stripe platform.
We’ve gathered the following resources that are relevant to managing your LaunchPass community within your Stripe account.
How can I issue refunds to members?
Issuing refunds to your LaunchPass community members is straightforward with Stripe. Follow the instructions provided in this article.
When do I get paid?
As LaunchPass uses Stripe to administer payments to creators, we do not have control over the payout schedule.
There is a 7 day waiting period for your first Stripe payout. If you have already received your first Stripe payout, you can learn more about payout schedules, including estimated upcoming payouts, in this article.
How do I update my bank account details in Stripe?
You can update your existing bank account details through the Settings > Business Settings menu in your Stripe Dashboard. Here’s a step-by-step guide.
How do I create a coupon?
Check out our helpful guide (with video walkthrough) here.
Need More Help?
If you have specific questions about how LaunchPass integrates with Stripe, feel free to reach out to our support team.