What Is Stripe? Your LaunchPass Payment Partner

Stripe helps you get paid. It's a company that processes payments online. When your members pay for access, Stripe handles the money transfer safely. It works with LaunchPass to make payments simple for everyone.

Think of Stripe as the secure vault that holds and moves money between your members and your account.

Stripe lets you collect money from people in 195+ countries. Members can pay using credit cards, debit cards, and digital wallets. Your members might be anywhere in the world, and Stripe helps you accept their payment methods.

Stripe follows strict security rules. Your customer payment information stays protected. Stripe uses encryption (scrambled codes that only authorized people can read). This means hackers cannot easily steal payment details.

Stripe follows PCI compliance standards. This is the rulebook that protects credit card information everywhere.

LaunchPass and Stripe work together seamlessly. You set them up once, and they stay connected. This connection means your members can pay without leaving LaunchPass. You get paid automatically when someone joins or renews their membership.

Stripe gives you reports about your earnings. You can see how much money came in each day. You can see which payment methods your members prefer. You can watch your revenue grow over time. These tools help you understand your community's spending habits.

When a member joins or renews:

You never touch the payment information directly. Stripe handles all the sensitive data.

When a member pays, Stripe takes a small fee:

International payments may have different fee structures. Contact [email protected] for specific pricing details.

Most payments arrive in your bank account 1-2 business days after a member pays. Weekends and holidays may add extra time. You can also customize your payout schedule directly in Stripe.

Yes. Stripe uses encryption (scrambled security codes) and follows the highest security standards (PCI Level 1 certification). Your member information is protected.

LaunchPass shows you failed payments in your dashboard. Contact [email protected] to troubleshoot. Usually, the member just needs to update their payment method and try again.

Yes. Stripe accepts payments from members in 195+ countries using 135+ currencies. If your member's currency is different from yours, Stripe converts it automatically.

You can refund payments through LaunchPass. Stripe processes the refund. The money returns to your member's original payment method within 1-2 business days.

Yes. Log into your LaunchPass dashboard and check your Stripe reports. You can see daily earnings, payment methods used, and revenue trends.

No. Stripe only charges per transaction (2.9% + $0.30 for standard cards). No monthly fee or setup cost.

Visit stripe.com and sign up. You'll need your business information and bank details.

Go to your LaunchPass settings. Find the payments section. Click "Connect Stripe." You'll authorize LaunchPass to use your Stripe account.

Try a small test payment to make sure everything works. This helps catch any issues before your members pay.

Check your earnings regularly. LaunchPass shows all your transactions and Stripe reports.

What to try:

This usually happens with currency conversion. Stripe converts currencies at fair rates. If something seems wrong, contact [email protected] with:

Have questions about Stripe or payments? Our team is here to help.

Email us: [email protected]

Response time: Usually within 24 hours

We can help with:

Don't hesitate to reach out. We want your payments to work smoothly so you can focus on your community.