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How to Re-Add a Member Kicked from Your Slack Channel

TL;DR Use the /invite command in Slack to add a kicked member back to a channel. Type /invite @username in the channel. For workspace removal, check payment status first.

Patrick B avatar
Written by Patrick B
Updated today

Quick Answer: Adding Members Back is Easy

Accidentally kicked someone from your Slack channel? Don't worry. You can add them back in seconds.

There are two types of member removal. Each needs a different fix:

Channel Removal: Member left just one channel. Quick and easy to fix.

Workspace Removal: Member left your entire Slack workspace. Takes more steps.

This guide shows you how to fix both problems.


Understanding What Happened

First, figure out what type of removal happened.

Channel Removal Signs:

  • Member still appears in your workspace member list

  • Member can see other channels

  • Member just can't see one specific channel

  • Member messages you asking about missing channel

Workspace Removal Signs:

  • Member doesn't appear anywhere in your workspace

  • Member can't access any channels at all

  • Member got removed from the entire Slack team

  • Member's payment might have stopped

Check which situation you have before fixing it.


Fix 1: Re-Adding to a Single Channel (Quick)

This is the most common problem. Someone got removed from just one channel.

Step 1: Open the Channel

Click on the channel where the member should be. Make sure you can see the channel message area.

Step 2: Type the Invite Command

Type this command exactly:

/invite @username

Replace "username" with their actual Slack display name.

Step 3: Press Enter

Slack sends the invite right away. The member gets added back to the channel.

Step 4: Confirm They're Back

Check the member list in that channel. You should see their name appear.

That's it. The member can now see all channel messages again.


Alternative Method: Using Channel Settings

You can also add members through the channel menu.

Step 1: Click the Channel Name

At the top of any channel, click the channel name. This opens channel details.

Step 2: Open the Members Tab

Look for the "Members" section. Click it to see who's in the channel.

Step 3: Click Add People

Find the "Add people" button. Click it to open the add menu.

Step 4: Search for the Member

Type the member's name in the search box. Select them from the list.

Step 5: Click Add

Click the "Add" button. The member joins the channel immediately.

This method works great when you can't remember the exact username spelling.


Fix 2: Re-Adding to Entire Workspace (Complex)

If the member got removed from your whole workspace, you need more steps.

Check Payment Status First

Before re-adding anyone, check if they're still paying.

Why This Matters: LaunchPass might have removed them because their payment stopped. Adding them back without fixing payment causes problems.

How to Check:

  1. Log into your LaunchPass admin dashboard

  2. Click "Members" in the left menu

  3. Search for the member's email address

  4. Look at their subscription status

  5. Check if it says "Active" or "Cancelled"

If status shows "Cancelled" or "Payment Failed", contact the member about payment before re-adding them.

Re-Enable Their Workspace Account

Members removed from the workspace need account reactivation.

Step 1: Go to Workspace Settings

Click your workspace name in the top left corner. Select "Settings & administration" from the menu.

Step 2: Open Member Management

Click "Manage members" to see your full member list.

Step 3: Find the Member

Look for the member in the list. They might show as "Deactivated" or not appear at all.

Step 4: Reactivate the Account

If they show as deactivated, click their name. Select "Reactivate account" from the options.

Send a New Slack Invite

After reactivating, send them a fresh invite to your workspace.

Option A: Use Slack's Group Finder

  1. Go to slack.com/signin/find

  2. Enter the member's email address

  3. Slack sends them a new invite email automatically

Option B: Send Invite from Workspace

  1. Click your workspace name at the top

  2. Select "Invite people to [workspace name]"

  3. Enter the member's email address

  4. Click "Send Invites"

The member receives an email with a new join link.


Important: Check Why They Were Removed

Before re-adding anyone, understand why the removal happened.

LaunchPass Auto-Removal

LaunchPass automatically removes members when:

  • Their subscription payment fails

  • They cancel their subscription

  • Their free trial period ends

  • Their payment method gets declined

What to Do: Contact the member about their payment issue. Once they update payment through LaunchPass, they get a new invite automatically.

Manual Removal

You or another admin might have removed them manually.

Common Reasons:

  • Clicked wrong name by accident

  • Thought they were someone else

  • Removed from wrong channel

  • Misunderstood who should have access

What to Do: Just re-add them using the methods above. No payment check needed.

Slack's Automated Removal

Slack itself removes members when:

  • Member violates Slack's terms of service

  • Member account gets flagged for spam

  • Workspace owner specifically deactivated them

  • Billing issues with your Slack plan

What to Do: Fix the underlying issue first. Then follow re-addition steps.


Understanding LaunchPass Member Management

LaunchPass and Slack work together but handle different things.

LaunchPass Manages:

  • Payment collection from members

  • Who gets invited based on payment

  • Sending initial invite links via email

  • Removing members when payments stop

Slack Manages:

  • The actual workspace and channels

  • Day-to-day member access

  • Channel permissions and settings

  • Manual member additions and removals

Important Difference: LaunchPass sends invite links. Slack handles who stays in channels day-to-day.

If you manually kick someone from a channel, LaunchPass doesn't automatically re-add them. You need to do that manually.


Preventing Accidental Removals

Set up your workspace to avoid accidental kicks.

Use Slack Roles Carefully

Create different admin roles with specific permissions:

Full Admin: Can add and remove anyone Channel Manager: Can only manage specific channels Moderator: Can't remove paying members

This prevents accidents when multiple people manage your community.

Add Channel Descriptions

Put instructions in every channel description:

"This is a paid channel. Don't remove members without checking payment status first. Questions? Contact [email protected]"

Admins see this reminder before removing anyone.

Create a Removal Checklist

Before removing any member, check:

  1. Is their LaunchPass subscription active?

  2. Did they violate community rules?

  3. Did they ask to leave?

  4. Are you removing from the right channel?

  5. Did you confirm with another admin?

This simple checklist stops most accidental removals.

Lock Important Channels

For your main welcome channel (the one LaunchPass creates), limit who can manage it.

How to Lock a Channel:

  1. Open channel settings

  2. Click "Permissions"

  3. Under "Manage members," select "Admins only"

  4. Save changes

Now only full admins can remove people from critical channels.


Common Scenarios and Solutions

Here are specific situations you might face.

Scenario 1: Wrong Member Removed

Problem: You clicked the wrong name and removed the wrong person.

Solution:

  1. Use /invite @correctmember to re-add them

  2. Send them a quick message: "Sorry, removed you by accident! You're back now."

  3. Done in 30 seconds

Scenario 2: Member Can't See Welcome Channel

Problem: New paying member joined but can't see the main channel.

Solution:

  1. Check if LaunchPass created the private welcome channel

  2. Make sure the member joined through their LaunchPass invite link

  3. If they joined another way, remove them and have them use their LaunchPass invite

  4. Never manually invite members who should use LaunchPass

Scenario 3: Entire Group Got Removed

Problem: Multiple members disappeared from a channel at once.

Solution:

  1. Check if the channel got deleted by accident

  2. Restore the channel from Slack's archived channels

  3. Re-add all members using the bulk invite feature

  4. Contact [email protected] if payment-related

Scenario 4: Member Keeps Getting Kicked

Problem: You re-add someone, but they get removed again automatically.

Solution:

  1. Check their LaunchPass subscription status in your dashboard

  2. Their payment is probably failing repeatedly

  3. Have the member update their payment method

  4. Once payment succeeds, LaunchPass sends a fresh invite

  5. Don't manually re-add until payment is fixed

Scenario 5: Member Claims They Never Left

Problem: Member says they didn't leave, but they're not in the channel.

Solution:

  1. They might be looking at wrong Slack workspace

  2. Have them check all workspaces in their Slack app

  3. Verify they're logged into correct Slack account

  4. Check if they're looking at archived channels section

  5. Re-send invite if truly removed


Slack vs Discord: Key Differences

If you're used to Discord, understand that Slack works differently.

Discord Auto-Kick: Discord automatically removes members when payment stops. LaunchPass does this for you.

Slack Manual Removal: Slack doesn't auto-kick anyone. You must manually remove members if needed.

Why This Matters: On Slack, non-paying members might stay in your workspace unless you remove them manually. Check your member list regularly.

Best Practice: Review your LaunchPass member list weekly. Compare it to your Slack member list. Remove anyone who appears in Slack but not in LaunchPass active members.


When Payment Issues Cause Removal

Many removals happen because of payment problems.

Member Payment Failed

When a member's payment fails:

  1. LaunchPass attempts to charge their card

  2. If it fails, LaunchPass tries again in a few days

  3. After multiple failures, LaunchPass cancels their subscription

  4. Their access invite expires (they can't join new)

  5. They stay in Slack unless you manually remove them

Important: On Slack, failed payment doesn't auto-remove members from channels they already joined. You must remove them manually.

How to Handle Payment Failures

Step 1: Check LaunchPass Dashboard

Look at your member list. Failed payments show a warning.

Step 2: Contact the Member

Send them a message in Slack:

"Hi! Your payment method needs updating. Please visit your LaunchPass account to update it. Questions? Contact [email protected]"

Step 3: Give Them Time

Allow 2-3 days for them to fix payment.

Step 4: Manual Removal if Needed

If they don't fix payment, remove them from paid channels manually.

Step 5: They Can Rejoin

Once they update payment through LaunchPass, they get a new invite automatically.


Managing Multiple Channels

If you run several paid channels, track removals carefully.

Channel-Specific Access

Some members pay for certain channels but not others.

How LaunchPass Handles This:

  • Each paid offer gives access to specific channels

  • Members only join channels they paid for

  • Removing them from one channel doesn't affect others

Your Job: Make sure you remove them from the right channel only.

Checking Channel Access Rights

Before removing anyone:

  1. Go to your LaunchPass dashboard

  2. Click the member's name

  3. See which offers they subscribe to

  4. Check which channels each offer includes

  5. Only remove them from channels they shouldn't access

Bulk Channel Management

Need to re-add someone to multiple channels?

Quick Method:

  1. Type /invite @username in each channel

  2. Or use the "Add to channels" option in member settings

  3. Select all channels they need

  4. Add them to all at once

This saves time when managing complex access.


Working with Slack's Member Limits

Slack workspaces have different limits based on plan.

Free Slack:

  • No member limit (unlimited members)

  • 90-day message history

  • 10 app integrations

Paid Slack:

  • Still unlimited members

  • Full message history

  • Unlimited integrations

For LaunchPass Communities: Free Slack works fine for most communities. Member count doesn't require paid Slack.

Note: These are Slack's limits. LaunchPass adds payment features on top of any Slack plan.


Getting Help from LaunchPass Support

Sometimes you need expert help.

When to Contact Support

Reach out to [email protected] if:

  • Member was removed but payment is active

  • You can't re-add someone using normal methods

  • Multiple members got removed at once unexpectedly

  • LaunchPass integration seems broken

  • Member claims they never received invite after payment

What to Include in Your Support Email

Help support solve your problem faster:

Member Information:

  • Member's email address

  • Member's Slack username

  • When they joined originally

  • When they got removed

Subscription Details:

  • Their LaunchPass subscription status

  • Which channels they should access

  • Any error messages you see

What You've Tried:

  • Steps you already took to fix it

  • Results of those attempts

Example Email:

Subject: Member Removed - Need Help Re-Adding  

Hi LaunchPass Support, Member [email protected] (Slack username: @johnsmith) was removed from our #premium channel on October 15. Their LaunchPass subscription shows "Active" in my dashboard. I tried /invite @johnsmith but got an error.

Can you help?

Thanks,
[Your Name]
[Your Community Name]

Support Response Time

LaunchPass support typically responds within 24 hours. Premium plan members get priority support.


Setting Up Prevention Systems

Create systems that prevent future accidental removals.

Document Your Removal Policy

Write clear rules about when to remove members:

Remove Members When:

  • Payment fails after 7 days

  • They violate community rules (after warning)

  • They request to leave

  • They refund their subscription

Never Remove Without:

  • Checking payment status

  • Getting approval from head admin

  • Documenting the reason

  • Sending member a notification

Train Your Admin Team

All admins should know:

  • How to check LaunchPass payment status

  • The /invite command syntax

  • When to contact support

  • Your community's removal policy

Hold a quick training session. Share this article with your admin team.

Create a Removal Log

Keep a simple spreadsheet tracking all removals:

  • Date removed

  • Member name

  • Reason for removal

  • Who removed them

  • Date re-added (if applicable)

This helps spot patterns and prevent mistakes.

Set Up Slack Notifications

Configure Slack to notify you when members leave channels:

  1. Add a #admin-alerts channel

  2. Set up notifications for member joins/leaves

  3. Check this channel daily

  4. Investigate any unexpected departures

This catches accidental removals immediately.


Understanding the LaunchPass Welcome Channel

Every LaunchPass Slack community has a special welcome channel.

What is the Welcome Channel?

When you set up LaunchPass:

  1. LaunchPass creates a private channel in your Slack

  2. This channel has the name you chose during setup

  3. New members land here first after paying

  4. It's where they get their welcome message

Critical Warning: Never Delete This Channel

Important: Don't delete the LaunchPass welcome channel. This breaks the entire invite system.

If you delete it by accident:

  1. Contact [email protected] immediately

  2. They'll help recreate it

  3. You might need to reconnect LaunchPass to Slack

  4. Some members might need new invites

Welcome Channel Best Practices

Keep it Simple:

  • Post clear instructions for new members

  • Explain how to access other channels

  • Include community rules

  • Add support contact info

Don't Lock It:

  • This channel should stay accessible

  • New members need to see it immediately

  • Locking it prevents LaunchPass from working

Monitor It Regularly:

  • Check for new member questions

  • Make sure auto-invite messages work

  • Welcome new members personally


Mobile App Considerations

Re-adding members works slightly differently on mobile.

Using Slack Mobile App

To Invite via Command:

  1. Open the channel on your phone

  2. Tap the message field

  3. Type /invite @username

  4. Send the message

To Invite via Menu:

  1. Tap the channel name at top

  2. Tap "View channel details"

  3. Tap "Add people"

  4. Search and select the member

  5. Tap "Add"

Desktop vs Mobile

Desktop is Easier: The full Slack interface makes member management simpler. Use desktop when possible for complex tasks.

Mobile Works for Quick Fixes: Adding one person back is fine on mobile. Bulk operations need desktop.

App Syncing

Changes made on mobile sync everywhere:

  • Desktop app updates within seconds

  • Web browser shows changes immediately

  • All admins see the updates

You can add someone on mobile, and they appear for everyone right away.


Advanced: API and Automation

For communities with frequent member changes, consider automation.

Slack API Integration

Slack offers an API for programmatic member management. This lets you:

  • Auto-add members based on LaunchPass webhooks

  • Sync membership across multiple channels automatically

  • Create custom removal workflows

  • Generate member activity reports

Setting Up Automation

This requires technical knowledge. Steps:

  1. Enable Slack API in your workspace settings

  2. Create API credentials

  3. Set up webhook listeners for LaunchPass events

  4. Write scripts to handle member additions/removals

  5. Test thoroughly before going live

When to Use Automation

Consider automation if you:

  • Have 500+ active members

  • Manage 10+ different paid channels

  • Need instant member additions

  • Want to sync with other systems

  • Have technical resources available

Getting Help with Automation

LaunchPass support can guide you on automation. Email [email protected] with:

  • Your community size

  • Your automation goals

  • Your technical setup

  • Questions about implementation


Related Resources

Learn more about managing your Slack community:

  • How to re-activate a Slack member (workspace-level removal)

  • Which platform should I choose (Slack vs Discord vs Telegram)

  • Create a paid Slack community step-by-step

  • Managing LaunchPass member subscriptions

  • Setting up Stripe for payments

All guides available in the LaunchPass help center.


Quick Reference Guide

Channel Removal - Fast Fix

Problem: Member kicked from one channel Solution: /invite @username Time: 10 seconds

Workspace Removal - Full Fix

Problem: Member removed from entire workspace Steps: 1. Check payment in LaunchPass dashboard 2. Reactivate in Slack workspace settings 3. Send new invite via slack.com/signin/find Time: 2-3 minutes

Payment Failed - Member Removal

Problem: LaunchPass shows cancelled subscription Steps: 1. Contact member about payment 2. Have them update payment method 3. LaunchPass sends new invite automatically 4. Don't manually re-add until payment fixed Time: Depends on member response

Support Contact

Email: [email protected] Include: Member email, username, issue details Response: Usually within 24 hours

Summary

Re-adding kicked members is straightforward once you know the right steps.

For Channel Removal: Use /invite @username in the channel. Takes 10 seconds.

For Workspace Removal: Check payment first, reactivate account, send new invite. Takes 2-3 minutes.

Before Re-Adding Anyone: Always verify their LaunchPass subscription status. This prevents repeated removal issues.

Prevention: Set up clear admin policies, train your team, and monitor member lists regularly.

Need Help? Email [email protected] anytime. The LaunchPass team helps with member management issues for free.

Most accidental removals get fixed in under a minute. Keep this guide handy for quick reference.

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