LaunchPass

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Subscriber Topics

Your one stop shop for all things for a new member of a community on LaunchPass

Getting Started

Welcome to Discord! 🎮 Whether you're joining a LaunchPass community or just getting started, this guide will help you set up your account quickly and easily.

How to Set Up Your Discord Account

Welcome to LaunchPass! 🎉 Joining your Discord community is quick and easy. Follow these steps to get started.

How to join the Discord community you signed up for

Encountering issues with your LaunchPass Discord community? This comprehensive guide covers every possible solution to get you connected quickly and easily.

Discord Troubleshooting

Having trouble seeing your Discord server on all your devices? This guide will help you access your community from anywhere, whether you're on your phone, computer, or tablet.

How to Access Your Discord Server on All Your Devices

Here's how to switch the Discord user associated with your subscription

How do I change my Discord user associated with my subscription?

Did you accidentally leave a Discord community? Here's how to regain access if you have an active subscription.

How to Rejoin a Discord Community After Leaving

Having trouble verifying your email or accessing a LaunchPass Discord server? Follow these steps to resolve common issues.

How to Fix Discord Email Verification & Access Issues

Wondering how deleting your Discord account affects your LaunchPass subscription? Here's what you need to know.

What Happens to My Subscription If I Delete My Discord Account?

Any subscriber topics related to Discord can be found here

Discord Topics

Welcome to your new Telegram community! 🎉 Follow these simple steps to access your exclusive content.

How to Join the Telegram Community You Signed Up For

Welcome to Telegram! 🚀 This secure, fast, and feature-rich messaging app is perfect for staying connected with communities. Follow this guide to get started in minutes.

How to Set Up Your Telegram Account

Having trouble joining or accessing your Telegram community after subscribing through LaunchPass? This comprehensive guide will help you resolve any issues quickly.

Telegram Troubleshooting Guide: Fix Connection & Access Issues

Any subscriber topics related to Telegram can be found here

Telegram Topics

Welcome to LaunchPass! 🎉 Joining your Slack community is quick and easy. Follow these steps to get started.

How to join the Slack community you signed up for

Any Subscriber topics related to Slack can be found here!

Slack Topics

Login in from: LaunchPass.com as a subscriber to manage all your subscriptions. 

Update payment, cancel, view details, or change plans—all in one place.

Managing Your LaunchPass Subscription: Complete Guide

Here's how to update your billing information in your Customer Portal

How to Update Your Billing Information in LaunchPass

Changed your mind about canceling? This guide will help you reactivate your subscription before it expires.

How to Reactivate Your LaunchPass Subscription

Managing your subscription to LaunchPass communities

Customer Portal 

If you haven't received your email invitation to a community, don't worry! This guide will help you track it down and get connected.

Didn't Receive Your Email Invite? Here's What to Do

Need to change the email address associated with your LaunchPass account? Follow these simple steps to ensure a smooth transition.

How to Update Your Email Address on LaunchPass

If you've been charged after canceling your subscription, this guide will help you understand why and how to get it resolved.

Unexpected Charge After Canceling? Here's What to Do

This guide explains how refunds work for LaunchPass subscriptions and how to request one from your community owner.

Understanding Refunds in LaunchPass Communities

Need to get in touch with the owner of your Slack or Discord community? Follow these simple steps to find the right contact information.

How to Contact Your Community Owner on LaunchPass

Changed your mind about canceling? Here's how to restart your subscription and regain access to your community.

How to Renew or Restart a Canceled Subscription

Having trouble with your payment? This guide will help you resolve common issues with declined cards or blocked subscriptions.

How to Fix Payment Issues on LaunchPass

Frequently asked questions by members of a community or server that's using LaunchPass

Subscriber or Member FAQs

Blog

Get Started! 🚀

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.