# LaunchPass Help Center

> Help center for LaunchPass

## Subscriber Topics

- [How to Set Up Your Discord Account](http://help.launchpass.com/en/articles/12429312-how-to-set-up-your-discord-account.md): Welcome to Discord! 🎮 Whether you're joining a LaunchPass community or just getting started, this guide will help you set up your account quickly and easily.
- [How to join the Discord community you signed up for](http://help.launchpass.com/en/articles/4045823-how-to-join-the-discord-community-you-signed-up-for.md): Welcome to LaunchPass! 🎉 Joining your Discord community is quick and easy. Follow these steps to get started.
- [Discord Troubleshooting](http://help.launchpass.com/en/articles/12429568-discord-troubleshooting.md): Encountering issues with your LaunchPass Discord community? This comprehensive guide covers every possible solution to get you connected quickly and easily.
- [How to Access Your Discord Server on All Your Devices](http://help.launchpass.com/en/articles/4292594-how-to-access-your-discord-server-on-all-your-devices.md): Having trouble seeing your Discord server on all your devices? This guide will help you access your community from anywhere, whether you're on your phone, computer, or tablet.
- [How do I change my Discord user associated with my subscription?](http://help.launchpass.com/en/articles/8558608-how-do-i-change-my-discord-user-associated-with-my-subscription.md): Here's how to switch the Discord user associated with your subscription
- [How to Rejoin a Discord Community After Leaving](http://help.launchpass.com/en/articles/8571136-how-to-rejoin-a-discord-community-after-leaving.md): Did you accidentally leave a Discord community? Here's how to regain access if you have an active subscription.
- [How to Fix Discord Email Verification & Access Issues](http://help.launchpass.com/en/articles/12111522-how-to-fix-discord-email-verification-access-issues.md): Having trouble verifying your email or accessing a LaunchPass Discord server? Follow these steps to resolve common issues.
- [What Happens to My Subscription If I Delete My Discord Account?](http://help.launchpass.com/en/articles/12162705-what-happens-to-my-subscription-if-i-delete-my-discord-account.md): Wondering how deleting your Discord account affects your LaunchPass subscription? Here's what you need to know.
- [How to Join the Telegram Community You Signed Up For](http://help.launchpass.com/en/articles/12429326-how-to-join-the-telegram-community-you-signed-up-for.md): Welcome to your new Telegram community! 🎉 Follow these simple steps to access your exclusive content.
- [How to Set Up Your Telegram Account](http://help.launchpass.com/en/articles/12429346-how-to-set-up-your-telegram-account.md): Welcome to Telegram! 🚀 This secure, fast, and feature-rich messaging app is perfect for staying connected with communities. Follow this guide to get started in minutes.
- [Telegram Troubleshooting Guide: Fix Connection & Access Issues](http://help.launchpass.com/en/articles/12429634-telegram-troubleshooting-guide-fix-connection-access-issues.md): Having trouble joining or accessing your Telegram community after subscribing through LaunchPass? This comprehensive guide will help you resolve any issues quickly.
- [How to join the Slack community you signed up for](http://help.launchpass.com/en/articles/12430346-how-to-join-the-slack-community-you-signed-up-for.md): Welcome to LaunchPass! 🎉 Joining your Slack community is quick and easy. Follow these steps to get started.
- [Managing Your LaunchPass Subscription: Complete Guide](http://help.launchpass.com/en/articles/12713532-managing-your-launchpass-subscription-complete-guide.md): Login in from: LaunchPass.com as a subscriber to manage all your subscriptions. Update payment, cancel, view details, or change plans—all in one place.
- [How to Update Your Billing Information in LaunchPass](http://help.launchpass.com/en/articles/8558562-how-to-update-your-billing-information-in-launchpass.md): Here's how to update your billing information in your Customer Portal
- [How to Reactivate Your LaunchPass Subscription](http://help.launchpass.com/en/articles/8560944-how-to-reactivate-your-launchpass-subscription.md): Changed your mind about canceling? This guide will help you reactivate your subscription before it expires.
- [Didn't Receive Your Email Invite? Here's What to Do](http://help.launchpass.com/en/articles/5180368-didn-t-receive-your-email-invite-here-s-what-to-do.md): If you haven't received your email invitation to a community, don't worry! This guide will help you track it down and get connected.
- [How to Update Your Email Address on LaunchPass](http://help.launchpass.com/en/articles/5179922-how-to-update-your-email-address-on-launchpass.md): Need to change the email address associated with your LaunchPass account? Follow these simple steps to ensure a smooth transition.
- [Unexpected Charge After Canceling? Here's What to Do](http://help.launchpass.com/en/articles/5180360-unexpected-charge-after-canceling-here-s-what-to-do.md): If you've been charged after canceling your subscription, this guide will help you understand why and how to get it resolved.
- [Understanding Refunds in LaunchPass Communities](http://help.launchpass.com/en/articles/6423808-understanding-refunds-in-launchpass-communities.md): This guide explains how refunds work for LaunchPass subscriptions and how to request one from your community owner.
- [How to Contact Your Community Owner on LaunchPass](http://help.launchpass.com/en/articles/5180265-how-to-contact-your-community-owner-on-launchpass.md): Need to get in touch with the owner of your Slack or Discord community? Follow these simple steps to find the right contact information.
- [How to Renew or Restart a Canceled Subscription](http://help.launchpass.com/en/articles/5180395-how-to-renew-or-restart-a-canceled-subscription.md): Changed your mind about canceling? Here's how to restart your subscription and regain access to your community.
- [How to Fix Payment Issues on LaunchPass](http://help.launchpass.com/en/articles/12022938-how-to-fix-payment-issues-on-launchpass.md): Having trouble with your payment? This guide will help you resolve common issues with declined cards or blocked subscriptions.

## Creator Topics

- [What is LaunchPass? Your Complete Guide to Monetizing Online Communities](http://help.launchpass.com/en/articles/9662861-what-is-launchpass-your-complete-guide-to-monetizing-online-communities.md): The Simple Way to Build and Monetize Your Online Community
- [How Can I Use LaunchPass?](http://help.launchpass.com/en/articles/9662890-how-can-i-use-launchpass.md): Build, manage, and monetize any type of community!
- [Which Platform Should I Choose?](http://help.launchpass.com/en/articles/9662913-which-platform-should-i-choose.md): Deciding between Discord, Telegram, or Slack for your paid community.
- [Step 1: Create Your Slack, Discord, or Telegram Account](http://help.launchpass.com/en/articles/1745465-step-1-create-your-slack-discord-or-telegram-account.md): This comprehensive guide walks you through creating accounts on Slack, Discord, or Telegram—the three platforms LaunchPass supports for building paid communities.
- [Step 2: Create Your LaunchPass Offer Page - Complete Setup Guide](http://help.launchpass.com/en/articles/1745484-step-2-create-your-launchpass-offer-page-complete-setup-guide.md): This comprehensive guide walks you through every aspect of creating a professional, high-converting offer page that attracts members and generates revenue.
- [Step 3: Select Your LaunchPass Plan - Complete Pricing Guide](http://help.launchpass.com/en/articles/1745573-step-3-select-your-launchpass-plan-complete-pricing-guide.md): This comprehensive guide will help you understand all available plans, compare features, calculate total costs, and make the right decision for your paid community business.
- [Step 4: Connect Your Stripe Account to LaunchPass - Complete Integration Guide](http://help.launchpass.com/en/articles/1745556-step-4-connect-your-stripe-account-to-launchpass-complete-integration-guide.md): This comprehensive guide walks you through creating a Stripe account, understanding verification requirements, linking it to LaunchPass, and troubleshooting common issues—everything you need to sta...
- [Step 5: Grow Your Community - Complete Growth & Marketing Guide](http://help.launchpass.com/en/articles/1745600-step-5-grow-your-community-complete-growth-marketing-guide.md): This comprehensive guide provides proven strategies, tools, and tactics to attract members, increase engagement, drive retention, and scale your community into a thriving, profitable business.
- [Can You Use Discord With LaunchPass?](http://help.launchpass.com/en/articles/2622657-can-you-use-discord-with-launchpass.md): TL;DR: Yes! Discord is fully supported by LaunchPass. Create a Discord server, connect it to LaunchPass, and you can immediately start charging for access. Members join through LaunchPass and get a...
- [How to Find Your Discord ID \(And Member IDs\)](http://help.launchpass.com/en/articles/5094590-how-to-find-your-discord-id-and-member-ids.md): TL;DR: Enable Developer Mode in Discord settings \(User Settings → Appearance → Developer Mode on\). Then right-click any user or server and select "Copy User ID" or "Copy Server ID". Paste it anyw...
- [How to Configure Your Discord Server for LaunchPass](http://help.launchpass.com/en/articles/5232110-how-to-configure-your-discord-server-for-launchpass.md): TL;DR: After connecting Discord to LaunchPass, create paid channels and lock them using roles. Keep your welcome channel unlocked. Give your paid role access to premium channels. Block @everyone fr...
- [When Using Discord, Do You Assign a Role?](http://help.launchpass.com/en/articles/2895754-when-using-discord-do-you-assign-a-role.md): TL;DR: Yes! LaunchPass automatically assigns a role to paying members in Discord. You choose the role name during setup. The role is added when someone pays and removed when they cancel or payment ...
- [How Discord Admins Get Member Email and Username Information](http://help.launchpass.com/en/articles/1548465-how-discord-admins-get-member-email-and-username-information.md): TL;DR: Create a private \#launchpass channel. Use the whois command with a member's email, Discord username, or Discord ID to look up their information. LaunchPass bot replies with email, Discord ID...
- [Troubleshooting: Bot Commands Not Working in the \#launchpass channel on Discord](http://help.launchpass.com/en/articles/4797137-troubleshooting-bot-commands-not-working-in-the-launchpass-channel-on-discord.md): TL;DR: whois command not working? Check three things: \(1\) LaunchPass role is at TOP of role hierarchy \(2\) \#launchpass channel is lowercase with NO emojis or special characters \(3\) You're typing the...
- [Can You Remove Roles Instead of Kicking Members?](http://help.launchpass.com/en/articles/5067934-can-you-remove-roles-instead-of-kicking-members.md): Yes. By default, canceled members are kicked from your Discord server. Use the dontKickOnCancel command in \#launchpass to remove their member role instead \(they stay in server but can't access memb...
- [Why Are Cancelled Members in Discord Not Getting Kicked?](http://help.launchpass.com/en/articles/3308495-why-are-cancelled-members-in-discord-not-getting-kicked.md): TL;DR: If cancelled members stay in your Discord, the LaunchPass bot likely lacks proper permissions. The LaunchPass role must be at the top of your role list and have Administrator permissions ena...
- [Can We Enable Community on Discord?](http://help.launchpass.com/en/articles/5091279-can-we-enable-community-on-discord.md): TL;DR: Yes, you can enable Discord's Community feature with LaunchPass. Community features give you announcements, welcome screens, stage channels, and more. Enable it in Server Settings before or ...
- [Create a Paid Discord Community in Minutes - Complete A-Z Setup Guide](http://help.launchpass.com/en/articles/3435746-create-a-paid-discord-community-in-minutes-complete-a-z-setup-guide.md): This comprehensive guide walks you through every step of creating, launching, and scaling a paid Discord community with LaunchPass—from server creation to your first paying member and beyond.
- [How to Fix "Discord Missing Permissions" Error](http://help.launchpass.com/en/articles/9898137-how-to-fix-discord-missing-permissions-error.md): Move the LaunchPass role to the TOP of your role hierarchy in Server Settings → Roles. Drag it above all other roles, save, then refresh LaunchPass dashboard. This fixes 90% of permission issues.
- [Not Getting New Member Notifications in Discord?](http://help.launchpass.com/en/articles/5158798-not-getting-new-member-notifications-in-discord.md): Go to Server Settings → Community → System Messages Channel → enable "Send a random welcome message when someone joins" to see join notifications. For LaunchPass-specific notifications, set up a \#l...
- [How Do I Manage Roles for Users Not Present in My Discord Server?](http://help.launchpass.com/en/articles/12162647-how-do-i-manage-roles-for-users-not-present-in-my-discord-server.md): TL;DR: You cannot manage Discord roles for users who aren't in your server. Members must join your Discord first. If they left, send them a new invite link. LaunchPass will automatically assign the...
- [A Member is Showing Up as "undefined"](http://help.launchpass.com/en/articles/5158800-a-member-is-showing-up-as-undefined.md): TL;DR: When a member shows as "undefined" in your \#launchpass channel or dashboard, it means their Discord username couldn't be retrieved. Usually fixes itself automatically. Member still has acces...
- [Getting Started With Telegram on Windows/PC](http://help.launchpass.com/en/articles/8951005-getting-started-with-telegram-on-windows-pc.md): TL;DR: Install Telegram Desktop, add LaunchPass bot as admin to your group/channel \(permissions: Ban users, Invite users, Add members\), connect Telegram to LaunchPass dashboard, select your group/c...
- [Getting Started with Telegram](http://help.launchpass.com/en/articles/7963095-getting-started-with-telegram.md): TL;DR: Add the LaunchPass bot to your Telegram group or channel as an administrator. Connect Telegram in LaunchPass dashboard. Select your group and create your paid invite page. Start accepting pa...
- [How to Create a Paid Telegram Community in Minutes: Complete Step-by-Step Guide](http://help.launchpass.com/en/articles/7826646-how-to-create-a-paid-telegram-community-in-minutes-complete-step-by-step-guide.md): A Step-by-Step Guide to Paid Channels and Groups on Telegram
- [Do I Need a Paid Slack Account to Use LaunchPass?](http://help.launchpass.com/en/articles/1523473-do-i-need-a-paid-slack-account-to-use-launchpass.md): TL;DR No. You can use the free Slack plan with LaunchPass. Free Slack works perfectly for running paid communities through LaunchPass.
- [How to Reactivate a Slack Member](http://help.launchpass.com/en/articles/2369034-how-to-reactivate-a-slack-member.md): Click three dots \(top right in Slack\)→ Workspace Directory→ gear icon→ Show all members→ find deactivated member→ click three dots next to their name→ Activate account. Then send them a new Slack...
- [My Page Says I've Hit an Invite Limit \(Slack\)](http://help.launchpass.com/en/articles/1523231-my-page-says-i-ve-hit-an-invite-limit-slack.md): TL;DR: This error means you have too many unclaimed Slack invitations \(Slack's limit, not LaunchPass\). Cancel old invites, resend to active members, or contact Slack support to increase your limit....
- [How to Re-Add a Member Kicked from Your Slack Channel](http://help.launchpass.com/en/articles/2312156-how-to-re-add-a-member-kicked-from-your-slack-channel.md): TL;DR Use the /invite command in Slack to add a kicked member back to a channel. Type /invite @username in the channel. For workspace removal, check payment status first.
- [Does LaunchPass Support Workspace-Level Invites in Slack?](http://help.launchpass.com/en/articles/2400699-does-launchpass-support-workspace-level-invites-in-slack.md): Yes. LaunchPass supports workspace-level invites for Slack. You can create paid groups that give members access to your entire workspace. You can also create paid channels for single-channel access.
- [What Happens When You Rename Your Slack Workspace?](http://help.launchpass.com/en/articles/1523359-what-happens-when-you-rename-your-slack-workspace.md): TL;DR- Your members and channels stay. You can rename your Slack workspace anytime. Update your LaunchPass page names separately. Tell members about the change so they can find your pages easily.
- [How to Create a Paid Slack Community in Minutes: Step-by-Step Guide](http://help.launchpass.com/en/articles/3435774-how-to-create-a-paid-slack-community-in-minutes-step-by-step-guide.md): Turn Your Slack Community into a Business
- [I'm Not Getting New Member Notifications on My Slack Group](http://help.launchpass.com/en/articles/5158814-i-m-not-getting-new-member-notifications-on-my-slack-group.md): TL;DR: If you're not getting notifications when new members join your Slack workspace, check that LaunchPass is still connected, the notification channel exists, and you're monitoring the right cha...
- [Grow a Profitable Community on Slack with Affiliate Marketing](http://help.launchpass.com/en/articles/2400796-grow-a-profitable-community-on-slack-with-affiliate-marketing.md): TL;DR: Build your Slack community on LaunchPass and earn extra revenue by promoting complementary tools and services to your members. Combine subscription revenue with affiliate commissions for mul...
- [LaunchPass Premium Features - Complete Guide](http://help.launchpass.com/en/articles/5359388-launchpass-premium-features-complete-guide.md): This comprehensive guide explains every Premium feature in detail, showing you how to leverage each one to build, grow, and scale your profitable community.
- [How Much Does LaunchPass Cost?](http://help.launchpass.com/en/articles/1548375-how-much-does-launchpass-cost.md): TL;DR: LaunchPass costs $29/month + 3.5% per transaction. Stripe also charges fees \(typically 2.9% + $0.30 per transaction\).
- [Understanding the LaunchPass 3.5% Transaction Fee - Complete Guide](http://help.launchpass.com/en/articles/1521117-understanding-the-launchpass-3-5-transaction-fee-complete-guide.md): This comprehensive guide explains exactly what the 3.5% fee is, when it's charged, how it's calculated, and why it's actually one of the most competitive rates in the industry.
- [How Do I Cancel My LaunchPass Subscription?](http://help.launchpass.com/en/articles/1548447-how-do-i-cancel-my-launchpass-subscription.md): TL;DR: Log into LaunchPass, click Billing in the top right menu, and select "Free Plan" to downgrade. Your paid features end at the end of your current billing period.
- [How to Process Refunds for Members in LaunchPass: Complete Guide](http://help.launchpass.com/en/articles/2312130-how-to-process-refunds-for-members-in-launchpass-complete-guide.md): You can process refunds for your LaunchPass members directly from your dashboard's Activity menu. Simply locate the member and charge, then click the "Issue Refund" button. Refunds typically take 5...
- [How to Issue Partial Refunds in LaunchPass: Complete Guide](http://help.launchpass.com/en/articles/5115175-how-to-issue-partial-refunds-in-launchpass-complete-guide.md): You can issue partial refunds to your LaunchPass community members through your Stripe dashboard. Log in to Stripe, search for the member by email, find their payment, and enter the partial amount ...
- [When Will I Receive My LaunchPass Refund? Complete Timeline Guide](http://help.launchpass.com/en/articles/1523368-when-will-i-receive-my-launchpass-refund-complete-timeline-guide.md): Refunds from LaunchPass communities typically appear in your account within 5-10 business days after processing.
- [When Do I Get Paid from LaunchPass?](http://help.launchpass.com/en/articles/1521301-when-do-i-get-paid-from-launchpass.md): TL;DR Your first payout takes 7 days after your first member payment. After that, Stripe pays you daily, weekly, or monthly based on your settings. Payments go straight to your bank from Stripe.
- [How to Update Your Billing Information in LaunchPass: Complete Guide](http://help.launchpass.com/en/articles/5179951-how-to-update-your-billing-information-in-launchpass-complete-guide.md): For Community Members: Update your payment information through the LaunchPass Customer Portal at launchpass.com/portal. For Community Owners: Update your LaunchPass subscription billing through th...
- [How Much Should You Charge for Your Community? Complete Pricing Guide](http://help.launchpass.com/en/articles/1521221-how-much-should-you-charge-for-your-community-complete-pricing-guide.md): You can charge any amount you want for your community. Successful communities on LaunchPass charge anywhere from $7 to $150+ per month. Your ideal price depends on your niche, value proposition, t...
- [How Pricing Changes Work: When You Update Your Membership Price](http://help.launchpass.com/en/articles/1523455-how-pricing-changes-work-when-you-update-your-membership-price.md): When you change pricing on your signup page, NEW members pay the new price. EXISTING members keep the old price they signed up with \(locked in and grandfathered\).
- [How to Change Currency on Your LaunchPass Signup Page: Complete Guide](http://help.launchpass.com/en/articles/1523519-how-to-change-currency-on-your-launchpass-signup-page-complete-guide.md): You can edit your billing currency directly in your signup page settings to display prices in your local currency including USD, EUR, GBP, CAD, AUD, and many others supported by Stripe.
- [How are refund requests handled for subscriptions and payments through LaunchPass?](http://help.launchpass.com/en/articles/12161550-how-are-refund-requests-handled-for-subscriptions-and-payments-through-launchpass.md)
- [How to Handle Failed Payments for LaunchPass Members](http://help.launchpass.com/en/articles/12161647-how-to-handle-failed-payments-for-launchpass-members.md): TL;DR: Stripe automatically retries failed payments 3 times by default. Configure retry settings in Stripe dashboard \(Settings → Billing → Manage failed payments\). To manually retry: find member → ...
- [How to Handle Payment Disputes and Chargebacks](http://help.launchpass.com/en/articles/12161680-how-to-handle-payment-disputes-and-chargebacks.md): TL;DR: When a member disputes a charge, gather evidence: \#launchpass channel logs \(join date, agreement\), LaunchPass dashboard records \(transaction dates\), email communications, terms acceptance pr...
- [How to Create a High-Converting LaunchPass Signup Page: Complete Guide](http://help.launchpass.com/en/articles/5356488-how-to-create-a-high-converting-launchpass-signup-page-complete-guide.md): A high-converting LaunchPass signup page combines six essential elements: crystal-clear value proposition, specific audience targeting, compelling benefits that address member needs, strong social ...
- [How to Increase Engagement and Reduce Churn with Welcome Automation: Complete Guide](http://help.launchpass.com/en/articles/1551822-how-to-increase-engagement-and-reduce-churn-with-welcome-automation-complete-guide.md): Automated welcome messages can reduce member churn by up to 34% or more.
- [Discord vs Telegram vs Slack: Which Platform Should You Choose for Your Paid Community?](http://help.launchpass.com/en/articles/5089779-discord-vs-telegram-vs-slack-which-platform-should-you-choose-for-your-paid-community.md): Discord: large communities up to 1M+ members. Slack: professional/business teams \(thousands\) with tool integrations. Telegram: global, secure communities \(200k\) for broadcasting. Have an existing c...
- [How Can I Cancel a Member's Subscription to Prevent Further Charges?](http://help.launchpass.com/en/articles/12162747-how-can-i-cancel-a-member-s-subscription-to-prevent-further-charges.md): TL;DR: Cancel a member's subscription in your Stripe dashboard. Go to Customers, find the member, click their subscription, and select "Cancel subscription." This stops future charges and removes t...
- [How to Prevent Chargebacks and Win Disputes: Complete Guide for Community Owners](http://help.launchpass.com/en/articles/6534593-how-to-prevent-chargebacks-and-win-disputes-complete-guide-for-community-owners.md): Most chargebacks can be prevented through proactive communication and clear policies.
- [Setting Up Google Analytics 4 on Your LaunchPass Page](http://help.launchpass.com/en/articles/6310752-setting-up-google-analytics-4-on-your-launchpass-page.md): TL;DR: Get your Measurement ID and API Secret from Google Analytics 4. Paste them into your LaunchPass Settings under "3rd Party Integrations." Done! Your page will track views, checkouts, and purc...
- [How to Create Multi-Tier Subscriptions on LaunchPass](http://help.launchpass.com/en/articles/5687413-how-to-create-multi-tier-subscriptions-on-launchpass.md): TL;DR Create different membership levels \(Bronze, Silver, Gold\) by making separate offers for each tier. Requires LaunchPass Premium. Set up takes 10-15 minutes per tier. Each tier has its own pric...
- [How to Embed LaunchPass Payment Widget on Your Website](http://help.launchpass.com/en/articles/5687387-how-to-embed-launchpass-payment-widget-on-your-website.md): TL;DR Copy two code snippets from your LaunchPass dashboard. Paste button code where you want the button. Paste script code before closing body tag. Members can subscribe directly from your site.
- [Why Your LaunchPass Page is Disabled \(And How to Fix It\)](http://help.launchpass.com/en/articles/1523234-why-your-launchpass-page-is-disabled-and-how-to-fix-it.md): TL;DR Your page is disabled because you need LaunchPass Premium to charge members. Start your 14-day free trial in the Billing section. Takes 2 minutes to activate.
- [How to Delete Your LaunchPass Invite Page \(And What Happens\)](http://help.launchpass.com/en/articles/1523444-how-to-delete-your-launchpass-invite-page-and-what-happens.md): TL;DR: Delete your page by clicking "Edit" next to it in your dashboard, then click the "delete" button in the lower left corner. Your active members stay subscribed and keep access. Your analytics...
- [How to Transition from Free to Paid Community: Complete Guide](http://help.launchpass.com/en/articles/5180338-how-to-transition-from-free-to-paid-community-complete-guide.md): TL;DR: Create a new paid page in LaunchPass. Share it with your members. They sign up and pay to get managed access. LaunchPass only manages members who sign up through your paid page. Free member...
- [How to Create and Use Coupons for Your LaunchPass Community](http://help.launchpass.com/en/articles/2374600-how-to-create-and-use-coupons-for-your-launchpass-community.md): TL;DR Create coupons in Stripe, not LaunchPass. Log in to Stripe dashboard. Click Coupons. Click New. Set code, discount, and duration. Save it. Enable coupons on page. Republish. Need Premium plan...
- [Can I Use LaunchPass on My Own Domain/Website?](http://help.launchpass.com/en/articles/1523341-can-i-use-launchpass-on-my-own-domain-website.md): TL;DR Yes! Use LaunchPass embed codes to add signup buttons to your website.
- [Where Can I Find All My Active Paying Members?](http://help.launchpass.com/en/articles/5179959-where-can-i-find-all-my-active-paying-members.md): You can find a summary of important events - like signups and cancellations - in the activity feed of your LaunchPass admin dashboard.
- [Does LaunchPass Support My Country? Complete Guide](http://help.launchpass.com/en/articles/1548498-does-launchpass-support-my-country-complete-guide.md): We currently support all countries that Stripe supports
- [How to Use Zapier with LaunchPass: Complete Automation Guide](http://help.launchpass.com/en/articles/5159148-how-to-use-zapier-with-launchpass-complete-automation-guide.md): Using Zapier with LaunchPass
- [How to Move Your Community Between Platforms \(Slack, Discord, Telegram\)](http://help.launchpass.com/en/articles/5159134-how-to-move-your-community-between-platforms-slack-discord-telegram.md): Can I move platforms from Slack to Discord \(or vice versa\)?
- [How Missed Payments Work: When Members Get Removed](http://help.launchpass.com/en/articles/4442427-how-missed-payments-work-when-members-get-removed.md): After how long and how many missed payment do members get kicked?
- [How to Enable Free Trials for Your LaunchPass Community](http://help.launchpass.com/en/articles/8091993-how-to-enable-free-trials-for-your-launchpass-community.md): Let people try before they buy with free trials
- [How to Set Up Rewardful Affiliate Integration With LaunchPass](http://help.launchpass.com/en/articles/8428666-how-to-set-up-rewardful-affiliate-integration-with-launchpass.md): Integrate Rewardful with your LaunchPass community and launch you affiliate program!
- [Helping your Subscribers with their Customer Portal](http://help.launchpass.com/en/articles/8560895-helping-your-subscribers-with-their-customer-portal.md): Your subscribers can update billing, switch Discord users, and manage their subscription from their Customer Portal
- [How to Export Member Emails for Marketing Campaigns](http://help.launchpass.com/en/articles/9588216-how-to-export-member-emails-for-marketing-campaigns.md): Learn how to export your member emails and upload them into email marketing and ad tools.
- [How to Cancel or Manage a Member's Subscription in LaunchPass](http://help.launchpass.com/en/articles/12161270-how-to-cancel-or-manage-a-member-s-subscription-in-launchpass.md): How to Cancel or Manage a Member's Subscription in LaunchPass
- [How to Edit Your LaunchPass Signup Page Settings](http://help.launchpass.com/en/articles/6581265-how-to-edit-your-launchpass-signup-page-settings.md): TL;DR You can edit most fields on your LaunchPass page without creating a new page. Change welcome channels, business name, offer name, and offer URL anytime. Exception: Cannot change Discord rol...
- [What Is Stripe? Your LaunchPass Payment Partner](http://help.launchpass.com/en/articles/9692143-what-is-stripe-your-launchpass-payment-partner.md): TL;DR: Stripe is an online payment processor that lets you collect money from members worldwide. LaunchPass uses Stripe to handle payments securely and reliably for your community.
- [General Stripe FAQs](http://help.launchpass.com/en/articles/9692158-general-stripe-faqs.md): Creating an account, security, fees, and more!
- [Stripe + LaunchPass: Complete Guide to Payments, Payouts, and Money Management](http://help.launchpass.com/en/articles/9692203-stripe-launchpass-complete-guide-to-payments-payouts-and-money-management.md): Coupons, Refunds, Payouts and more.

## General Topics

- [LaunchPass Affiliate Program: Earn 50% Lifetime Commissions](http://help.launchpass.com/en/articles/2400829-launchpass-affiliate-program-earn-50-lifetime-commissions.md): TL;DR - Promote LaunchPass and earn 50% recurring commissions for life. Every person who signs up for Premium \($29/month\) through your link earns you $14.50/month forever. Sign up via Rewardful or ...
- [How to Add Terms & Conditions and Name Verification to Your LaunchPass Page](http://help.launchpass.com/en/articles/6502124-how-to-add-terms-conditions-and-name-verification-to-your-launchpass-page.md): TL;DR LaunchPass Premium users can require two things at signup: accepting Terms & Conditions and entering name on credit card. Both are optional features you toggle on. T&C tracks who accepted and...
- [Apple Pay & Google Pay Support is here!](http://help.launchpass.com/en/articles/6609479-apple-pay-google-pay-support-is-here.md): LaunchPass now supports Apple Pay and Google Pay