1. Login to your Customer Portal
2. Click Login beside the subscription you want to cancel
3. Go to "Click Here".
4. Click the 3 dots next to the Update Card button. Click Cancel subscription
5. Check the box, add your reason for canceling (optional), then click Cancel subscription.
6. You'll be brought to a confirmation screen and will receive a confirmation email
You will have access to your community until the end of your subscription period.